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Forum: Network Status 06-08-2017, 09:17 AM
Replies: 4
Views: 2,763
Posted By GatorJMartin
Re: 06/07/2017 @ 03:00 gator2006 MySQL maintenance

Greetings,

At this time we're happy to announce that all services on gator2006 are online and functional. We are still performing some work on the backend, but you should no longer experience any...
Forum: Network Status 06-08-2017, 06:58 AM
Replies: 4
Views: 2,763
Posted By GatorJMartin
Re: 06/07/2017 @ 03:00 gator2006 MySQL maintenance

Hello Again,

At this time both web and database services are back online and functional. As we continue working the issue to completion today, you'll see other services start coming back online...
Forum: Network Status 06-08-2017, 06:21 AM
Replies: 4
Views: 2,763
Posted By GatorJMartin
Re: 06/07/2017 @ 03:00 gator2006 MySQL maintenance

Good Morning,

At this time our admins are still working to bring this server back online. While we're unable to bring services back fully online quite yet in an effort to move the process along...
Forum: Network Status 06-07-2017, 04:44 PM
Replies: 4
Views: 2,763
Posted By GatorJMartin
Re: 06/07/2017 @ 03:00 gator2006 MySQL maintenance

Hello,

We are still working to resolve what has been identified as a RAID issue on the gator2006 server. There has been no data lost, nor is there cause for on going concern over data loss.
...
Forum: Network Status 05-19-2014, 10:40 AM
Replies: 8
Views: 56,184
Posted By GatorJMartin
Re: Network Outage : Provo DC

Hello,

I’d like to thank everyone for your patience this morning as we continue to restore network functionality. To add a little more clarity, this is not a widespread issue, but something we’ve...
Forum: Network Status 04-17-2014, 02:41 PM
Replies: 12
Views: 238,616
Posted By GatorJMartin
Re: Network Outage: Provo

Just a quick update:

We’re almost there! Services are fully restored for almost all of our customers. There are a few buckets of folks whose servers are being manually rebooted to correct IP...
Forum: Network Status 04-17-2014, 10:21 AM
Replies: 12
Views: 238,616
Posted By GatorJMartin
Re: Network Outage: Provo

Greetings,

While most all services have been restored as of this time, I'd like to first note that we're still working towards tying up the final lose ends. These remaining issues are absolutely a...
Forum: Network Status 04-17-2014, 09:35 AM
Replies: 12
Views: 238,616
Posted By GatorJMartin
Re: Network Outage: Provo

Update: The cause of the outage that began yesterday afternoon was due to an undocumented bug in firmware utilized in our vendor’s hardware. At this time, we’re still diligently working to restore...
Forum: Network Status 01-07-2014, 06:04 PM
Replies: 2
Views: 6,469
Posted By GatorJMartin
Re: Network Disruption :: Houston Datacenter

Good Evening,

To offer some additional clarity on the situation. Due to an issue with an upstream provider, some customers may have experienced a service disruption. We were able to quickly...
Forum: Network Status 11-20-2013, 03:54 PM
Replies: 8
Views: 61,270
Posted By GatorJMartin
Re: Network Outage

17:50 EST Update: We are currently aware and working on InnoDB related issues which are affecting some customers still at this time. Symptoms related to this issue may present themselves as errors...
Forum: Network Status 11-20-2013, 01:15 PM
Replies: 8
Views: 61,270
Posted By GatorJMartin
Re: Network Outage

15:10 EST Update: Full service has been restored for most affected customers, including those using dedicated servers. We expect services to be fully restored in about an hour.
Forum: Network Status 11-20-2013, 12:42 PM
Replies: 8
Views: 61,270
Posted By GatorJMartin
Re: Network Outage

14:35 EST Update: Affected dedicated servers are coming back online; and we expect most services to be restored for impacted customers shortly. *
Forum: Network Status 11-20-2013, 12:18 PM
Replies: 8
Views: 61,270
Posted By GatorJMartin
Re: Network Outage

14:00 EST Update: Full service has been restored for the majority of our affected shared and VPS customers, and we continue to quickly restore these services. We are making progress in restoring...
Forum: Network Status 11-20-2013, 11:26 AM
Replies: 8
Views: 61,270
Posted By GatorJMartin
Re: Network Outage

1:05 EST Update: Services have been restored for many of our affected customers, and our team is steadily bringing the remaining servers back online. *Thank you for everyone's continued patience.
Forum: Network Status 11-20-2013, 11:03 AM
Replies: 8
Views: 61,270
Posted By GatorJMartin
Re: Network Outage

Hello Again,

Servers are still coming up at this time. It is taking a little more time then we'd like, however we are working as quickly as possible to get services restored and your sites back...
Forum: Network Status 11-20-2013, 10:38 AM
Replies: 8
Views: 61,270
Posted By GatorJMartin
Re: Network Outage

Hello,

At 11:37AM est, we became aware of an issue in one of our data centers. Our operations team responded immediately, isolated the issue, and affected servers are currently being restored....
Forum: Network Status 11-07-2013, 09:10 AM
Replies: 1
Views: 3,836
Posted By GatorJMartin
Re: Recent Reseller Server Performance Issues: An Update

Good Morning,

We're happy to announce this morning that our efforts are paying off and we've seen huge progress with server performance issues on the affected reseller servers. As was outlined...
Forum: Network Status 11-06-2013, 02:23 PM
Replies: 1
Views: 3,836
Posted By GatorJMartin
Recent Reseller Server Performance Issues: An Update

Greetings,

We're seeing some performance issues with reseller boxes after completing migrations related to hardware upgrades. We are working diligently on resolving these issues, and currently...
Forum: General Announcements 07-29-2013, 08:52 AM
Replies: 41
Views: 35,763
Posted By GatorJMartin
Re: Hostgator: Once A Small Reseller Business, Now A Major Player

Good Morning,

Our apologies for the delay with the spam removals. Those are monitored throughout the week and removed as quickly as we're able to get a few free moments here on the forums. While...
Forum: General Announcements 02-01-2012, 03:05 PM
Replies: 0
Views: 8,559
Posted By GatorJMartin
Lightbulb Introducing VPS Attracta Reseller Program!

Good news VPS customers!

Hostgator has been working with Attracta for over a year to build a reseller program for our VPS customers, and we will be launching the program soon. Within the next 45...
Forum: Network Status 11-17-2011, 01:31 PM
Replies: 1
Views: 2,164
Posted By GatorJMartin
Re: Outage : Multiple Servers

Good Afternoon,

This matter has been resolved fully at this time. We do apologize again for the inconvenience this has caused. Please let us know should you continue to see any additional...
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