Your account is TOO LARGE (Over 4gb)

[Teddy Rogers]

Today when I tried to do a full site backup I was presented with this message:

WARNING: Your account is TOO LARGE (Over 4gb) for cPanel backups. Please contact support.

I haven't contacted support, thought I'd not waste up their valuable time and I am sure someone here has an answer on what to do next - apart from deleting files

Maybe I'm going to have to backup my site the old fashioned way...

Ted.

[gwyneth]

Actually, I would submit a ticket asking if that's supposed to be the limit. If it is, I would then ask if there's a good alternative.

What I'd do first, probably, is make a zip file through cPanel's file manager and download it. You'll grab all your files, even though it won't be a full cPanel backup.