|
#1
09-14-2004, 01:30 PM
|
|||
|
|||
Your 99.9% uptime gaurantee
What is the server is down for more then the .1% allocated? Like your Jeep or chyrsler? Do you reimburse these members a % from the downtime? If they are resellers, I'm sure they have lots of unhappy customers that would like a bit back, but do you offer money back to us?
Thanks 
|
|
#2
09-14-2004, 02:42 PM
|
||||
|
||||
|
Re: Your 99.9% uptime gaurantee
Shared and Reseller customers both qualify for the 99% uptime guarantee. Any month in which we fail to meet that number, you simply send us an email detailing the downtime and we will re-imburse you for that months fees.
-Justin
|
 |
| Bookmarks |
«
Previous Thread
|
Next Thread
»
| Thread Tools | |
|
|
Similar Threads
|
||||
| Thread | Thread Starter | Forum | Replies | Last Post |
| uptime guarantee | hobbes | Pre-Sales Questions | 11 | 10-12-2004 09:28 PM |
| [Closed] 99% uptime? | nate_s_ | Shared Hosting Support | 2 | 07-28-2004 08:41 AM |
| [Closed] Uptime stats available? | Stef | Shared Hosting Support | 3 | 06-06-2004 04:37 AM |
| 99.9% Uptime Guarantee | joey_ramones | Shared Hosting Support | 0 | 04-08-2004 10:07 AM |
All times are GMT -6. The time now is 11:22 PM.