Go Back   HostGator Peer Support Forums > Public Forums > Customer Reviews

Notices

Reply
 
Thread Tools
  #1  
Old 04-20-2010, 03:39 PM
terje terje is offline
Hatchling Croc
 
Join Date: Apr 2010
Posts: 1
Default Yesterdays log not available...

I have been a customer with Hostgator for some years, and have been very happy with their service and flexibility. But today I needed to look into the web server logs from yesterday...

Seems like they delete logs as soon as daily statistics has run, so getting logs for the last 24h seems impossible - unless you previously have activated that logs should be archived.

I must say I'm very disappointed by this...

-Terje
Reply With Quote
  #2  
Old 04-20-2010, 04:26 PM
GatorJoshL's Avatar
GatorJoshL GatorJoshL is offline
HostGator Staff
 
Join Date: Nov 2007
Posts: 1,400
Default Re: Yesterdays log not available...

Good afternoon Terje,

That is correct, if we kept logs any longer on shared/reseller servers it would simply fill the partition up that holds the apache logs. Can you PM your ticket? If you are needing other logs besides apache I can get those for you no problem.
__________________
Josh Loe
Director of System Administration - Austin
HostGator.Com / SeoHosting.Com
Reply With Quote
Reply

Bookmarks

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Still cant log in kirinafa Webhosting 14 01-25-2010 06:09 PM
mail.log available? squirrelproductions Shared Hosting Support 0 08-26-2006 03:47 PM

All times are GMT -5. The time now is 10:37 AM.