Why Choose Hostgator?

charlesgan · #1 04-27-2007, 02:38 AM

This might be the biggest question ask at this "pre-sales" forum.

I signup hostgator at March 2007 with hatchling plan. Later i upgrade to baby plan with unlimited domain hosted. And yesterday I moved 6 of my domain to HG. I have to moved it here.

Previously those 6 websites are hosted with other 2 host, seperate host (not to mention here). and lately i facing downtime with them, and slow access at most my site. From visitor log, the visitor drops to below 50%, that mean i lost more than half of the visitors.

this is nightmare.

Since, my 2 month with HG here is happy, and the site is running in good condition, fast server, good network. I wont think twice to move my site here. yesterday is bit rush to upload allmy files to hostgator, the process is smooth, no FTP problem. I had a good sleep yesterday night

The $9.95 which i subscribe 12 month and paid front end. Is really worth it. I will continue to support HG. Keep it running guys.

choopie · #2 05-07-2007, 04:29 PM

I agree, this is similar process for me. I moves a few sites over and checked out all the Cpanel etc. Spent time testing upload speeds, server speeds, connectivity. All was really good. So, little by little I kept migrating all my sites over and killing off other hosting services, leaving a backward path for a month or so. But after 18 months I have all the sites on host gator and I spread across now 5 different servers. I have been managing many sites for about ten years and have used several of the best and well known hosts. So, I say with allot of background on having sites on many good hosts that this is the best price/performance service on the internet. I too am really happy with HG.

sporty31 · #3 05-07-2007, 06:52 PM

I have been VERY happy with HG. I know that every company has their quirks and you can not please everyone. However, I have had nothing but great experiences so far with HG. Keep it up guys!

Thanks!

slapshotw · #4 05-07-2007, 07:40 PM

You guys should all post these in the customer reviews forum, to balance out some of the negative ones.

Fedz · #5 05-08-2007, 04:40 AM

Quote:

Originally Posted by slapshotw

You guys should all post these in the customer reviews forum, to balance out some of the negative ones.

How do you work that out

I don't think 2 negative icons out of 25 on the front page is bad going at all.

One is mine, which has since been updated to correctly reflect.

charlesgan · #6 05-08-2007, 06:51 AM

Quote:

Originally Posted by slapshotw

You guys should all post these in the customer reviews forum, to balance out some of the negative ones.

aaa.... about this...
actually many of the existing customer that hold a forum account here, eg. me,... we cant post at customer review. very sad.

here will be just the right place for us

slapshotw · #7 05-08-2007, 10:26 AM

Quote:

Originally Posted by charlesgan

actually many of the existing customer that hold a forum account here, eg. me,... we cant post at customer review. very sad.

Are you sure? You can't reply to topics other people made, but you should be able to start a new one.

sporty31 · #8 05-08-2007, 10:39 AM

I was able to post a positive review in the customer review section. And was very happy to do so!

Serra · #9 05-08-2007, 06:29 PM

Quote:

Originally Posted by Fedz

How do you work that out

I don't think 2 negative icons out of 25 on the front page is bad going at all.

One is mine, which has since been updated to correctly reflect.

That is only because 90% of the negative comments put in that forum are moved to other forums. If they were left in there, it would be about 80% negative...

However, it seems that those who post negative reviews can't follow the rules or read the instructions, so their posts never last too long.

ldearing · #10 05-08-2007, 07:35 PM

Quote:

Originally Posted by Serra

...However, it seems that those who post negative reviews can't follow the rules or read the instructions, so their posts never last too long.

...much like their hosting practices

Hostalot · #11 05-09-2007, 07:56 AM

I think the cheap hosts like Hostgator attract a lot of total noobs that start complaining as soon as they run into problems and then blame it all on the host. I can´t reply in the review forum either but I haven´t tried to post there yet.

charlesgan · #12 05-09-2007, 07:57 AM

Quote:

Originally Posted by slapshotw

Are you sure? You can't reply to topics other people made, but you should be able to start a new one.

ya, i can't reply to customer review forum..

charlesgan, you do not have permission to access this page. This could be due to one of several reasons:

Your user account may not have sufficient privileges to access this page. Are you trying to edit someone else's post, access administrative features or some other privileged system?
If you are trying to post, the administrator may have disabled your account, or it may be awaiting activation.

kmaw · #13 05-09-2007, 11:10 AM

Nobody but the poster and the Gators can reply in there. If you look in the Off-Topic forum, you'll see why...

slapshotw · #14 05-09-2007, 12:49 PM

But anybody can start topics there.

charlesgan · #15 05-09-2007, 11:54 PM

its sad that happy user like you and me, cant post there.

days ago i submit a suggestion at the suggestion forum for this.
support if you like to post there.

http://forums.hostgator.com/showthread.php?t=16544

slapshotw · #16 05-10-2007, 12:48 AM

Quote:

Originally Posted by charlesgan

its sad that happy user like you and me, cant post there.

We can post there, we just can't reply to other topics there. It makes sense...if you have a good experience, you can write about it, but the bad experiences don't turn into the kinds of threads we put in "offtopic"

kmaw · #17 05-10-2007, 05:10 AM

Quote:

Originally Posted by slapshotw

We can post there, we just can't reply to other topics there. It makes sense...if you have a good experience, you can write about it, but the bad experiences don't turn into the kinds of threads we put in "offtopic"

Didn't we both just explain that???

TheMule · #18 05-10-2007, 09:21 AM

Quote:

Originally Posted by Serra

However, it seems that those who post negative reviews can't follow the rules or read the instructions, so their posts never last too long.

The biggest rule they break is not including the ticket number ... I haven't seen that written down anywhere but I have seen a lot of posts get moved for that reason.

And if you include the ticket number they give you some lame ass reason like .. this is really a support issue and we are moving your post to that forum. What they really mean is ... this is going to be to difficult to make it look like your fault so we are going to move it someplace that prospective customers can't read it.

A critique of your support is most definately a critique of your hosting company. In my opinion it is the single most important difference between hosting companies. Especially when a company doesn't even run their own server farm.

And of course anyone who has ever had a support issue knows that Hostgator's support is not very good.

kmaw · #19 05-10-2007, 02:45 PM

Quote:

Originally Posted by TheMule

A critique of your support is most definately a critique of your hosting company. In my opinion it is the single most important difference between hosting companies. Especially when a company doesn't even run their own server farm.

And of course anyone who has ever had a support issue knows that Hostgator's support is not very good.

So why are you still here?

TheMule · #20 05-11-2007, 12:08 PM

Quote:

Originally Posted by kmaw

So why are you still here?

I'm not ...

Serra · #21 05-11-2007, 12:17 PM

Quote:

Originally Posted by TheMule

The biggest rule they break is not including the ticket number ... I haven't seen that written down anywhere but I have seen a lot of posts get moved for that reason.

And if you include the ticket number they give you some lame ass reason like .. this is really a support issue and we are moving your post to that forum. What they really mean is ... this is going to be to difficult to make it look like your fault so we are going to move it someplace that prospective customers can't read it.

In order to post a negative complain, it does seem the requirement is a bit higher than posting a positive comment.

In order for a negative review to be kept, it must have the following (as far as I can tell)

1. It must be a review of hosting a Hostgator. It can contain negative and positive items.
2. If it is a complaint about a single issue, it must have a ticket number and the issue MUST be something that was actually Hostgator's fault. However, single issue complaints rarely are kept, so better to stick with negative review instead of negative comment about a single issue.
3. If a valid review contains a specific negative issue, it must have a ticket number(s).
4. Negative reviews must be well written. "Hostgator sucks" is not a well written review.
5. It must not contain lies or false information, such has "Hostgator just purchased a whole ton of low end servers, which they plan to use for reseller hosting". Half true, so it will be moved.

kmaw · #22 05-11-2007, 01:31 PM

Quote:

Originally Posted by TheMule

I'm not ...

Then scram... you're not being helpful

RobM · #23 05-26-2007, 01:30 PM

As for performance, HG is the best one I've had. My main website and over 100 demo sites are run from my Swamp plane. $14.95...that's peanuts.

;-) Rob

charlesgan · #24 05-29-2007, 12:08 AM

Quote:

Originally Posted by RobM

As for performance, HG is the best one I've had. My main website and over 100 demo sites are run from my Swamp plane. $14.95...that's peanuts.

;-) Rob

you really maintain that many websites in single account.
i just having 5 websites here. not even got time to update the small sites