WHMCS debugging

dotnetrix · #1 02-29-2008, 12:37 PM

So I had whmcs on my domain everything worked just perfect. Got a dedicated server and moved my site over. The custom payment module that I paid hundreds of $ for (created by Matt from whmcs) suddenly doesn't work on the new server. After opening tickets with them and getting absolutely nowhere and losing money by the second I am still stuck.

Is there anyway that I can check why payments aren't sent to my gateway?

dotnetrix · #2 02-29-2008, 12:42 PM

I am replying to myself, but just have to add that the support from whmcs is terrible. In 48 hours I got 2 responses from them...

slapshotw · #3 03-01-2008, 01:24 AM

Did you install an outgoing firewall on the dedicated? When I first got a dedicated I couldn't figure out why my cart could never hit my gateway. I realized it was trying to communicate over a weird port, which CSF (my firewall) was blocking. Opening up the port fixed it.

dotnetrix · #4 03-01-2008, 01:34 AM

As a matter of fact, yes, also use CSF. What port would that be

slapshotw · #5 03-01-2008, 01:59 AM

It depends on the gateway. This situation happened to be yourpay using ports 1129 and 1130. Yours will certainly differ though; does the gateway documentation mention it?