WHM - Showing All Accounts Quota = unlimited

newhall · #1 01-05-2007, 07:52 PM

Went into WHM today and all of my accounts show "unlimited" under the Quota column, regardless of which package is selected. Checked all the Packages and they all look just fine.

Anyone experiencing this also? Is this a known issue?

MikeC · #2 01-06-2007, 01:33 AM

Normal Quota limits shown on my WHM (on hummer).

swexpert · #3 01-06-2007, 09:44 AM

Something is weird. It seems bandwidth allocation rolled back to the state it was a few days ago. Actually I had changed BW quota of my accounts but today it is again the same (as 15 days ago). Not sure if I did some mistake or has someone restored something on the server(s) (aztek).

Regds
IJ

cpucandy · #4 01-06-2007, 12:54 PM

I am on avenger and have notice "unlimited bandwidth" to accounts that have limits established.

Something is weird. Any input from hostgator??

chaloupe · #5 01-06-2007, 02:53 PM

I had this issue on my new server when I imported a bounch of account. I had to go in SSH(only system admin can go in is you are a shared or reseller account) and type this command:

scripts/fixquotas

Just send a email to support so they can take a look at it.

newhall · #6 01-07-2007, 11:50 PM

Something has definitely changed. When I go to "Modify/Upgrade Multiple Accounts" in WHM the interface looks different than it did last time I used it. It looks like HG must have changed the WHM version. The "unlimited" settings must have been reset after their update.

Also, now the "Quota" column displays "unlimited" while the "Disk Used" information shows "0".

Can we get an update from HG on this? Will this be fixed on all the servers?