Which hosting package do I need?

[Calumks]

lunarpages:

Hello,

We are writing to inform you that we have had to disable a folder on your account after it was causing extremely high system load on the shared server Foundation, where it is hosted. The folder disabled was ./iphone/, which was disabled with an .htaccess file denying all incoming connections. I have attached to this ticket a snapshot of the connections which were taking place to your account at the time it was disabled. Note that this is only a snapshot showing concurrent connections at a single moment, the total number of connections over time was extremely high. Furthermore, please see the below resource usage statistics for your account:

CPU% 17.65
MEM% 19.85
SQL% 2.3
Top Process %CPU 40.0 /usr/bin/php /home/****/public_html/iphone/index.php
Top Process %CPU 36.0 /usr/bin/php /home/****/public_html/iphone/index.php
Top Process %CPU 28.0 /usr/bin/php /home/****/public_html/iphone/index.php

As a reference point, consider that the vast majority of shared accounts consume 1.00% or less of CPU/MEM/SQL. With this in mind you can see how extremely high your account's resource usage was on the server. Please make adjustments to your site in order to reduce the strain it places on the server, or consider upgrading to a Dedicated hosting solution where your site could run in its present state without affecting other customers. If you have any questions or issues regarding this matter please let us know and we'll be happy to assist you.

Thank You!
--
Kyle Hammond

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Hello,

We have once again found your account consuming the majority of server resources as a result making the server almost unresponsive. Please find usage details as below:

Top Process:

PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND
16920 20 0 20872 10m 4328 R 7.2 0.3 0:00.22 /usr/bin/php /home/****/public_html/iphone/index.php
16921 **** 19 0 20204 10m 4320 R 6.5 0.3 0:00.20 /usr/bin/php /home/****/public_html/iphone/index.php
16935 **** 18 0 0 0 0 Z 6.2 0.0 0:00.19 [php]
16925 **** 19 0 19188 9508 4272 R 4.6 0.2 0:00.14 /usr/bin/php /home/****/public_html/iphone/index.php
16934 **** 16 0 18824 8604 3888 R 3.9 0.2 0:00.12 /usr/bin/php /home/****/public_html/iphone/index.php
16936 **** 17 0 18896 8920 3976 R 3.9 0.2 0:00.12 /usr/bin/php /home/****/public_html/iphone/index.php
16922 **** 18 0 18416 8224 3868 R 3.6 0.2 0:00.11 /usr/bin/php /home/****/public_html/iphone/index.php
16949 **** 17 0 16320 6028 3776 R 1.6 0.1 0:00.05 /usr/bin/php /home/****/public_html/iphone/index.php
16942 **** 17 0 14468 4372 3368 R 1.0 0.1 0:00.03 /usr/bin/php /home/****/public_html/iphone/index.php
16944 **** 16 0 14060 1640 1368 R 0.7 0.0 0:00.02 /usr/bin/php /home/****/public_html/iphone/index.php

Usage:

CPU% 21.83
MEM% 20.66
SQL% 2.1

**** ihackmyi.com 21.83 20.66 2.1
Top Process %CPU 41.0 [php]
Top Process %CPU 40.0 /usr/bin/php /home/****/public_html/iphone/index.php
Top Process %CPU 34.0 /usr/bin/php /home/****/public_html/iphone/index.php

As such we have been forced to rename the script /home/****/public_html/iphone/index.php to /home/****/public_html/iphone/index.php.disabled. This is a shared environment and we can not allow one user to utilize the majority of the resources on a server as it affects all users adversely. If you require a higher usage then allowed on shared servers you might want to try a dedicated plan.

Details on dedicated plans can be found here:

Dedicated Plan http://www.lpdedicated.com

I hope this information is helpful.

Kind Regards,

Er. Tarik Klair
JSA-I System Administrator Team
Red Hat Certified Engineer.

[Calumks]

Hello

I have posted your current stats, which shows your account is still using high CPU resources.

ihackmyi.com 6.90 7.94 0.5
Top Process %CPU 39.0 [php]
Top Process %CPU 34.0 /usr/bin/php /home/public_html/iphone/index.php
Top Process %CPU 32.0 /usr/bin/php /home/public_html/iphone/index.php

CPU - 6.90
memory - 7.94
mySQL - 0.5


Did you try to disable access to search and spider bots, please enable hotlink protection? Please try to use robots.txt to disable access.

If you are using WP please check this urls:
http://www.cravingtech.com/reduce-wordpress-cpu-usage-general-tips.html
http://www.cravingtech.com/reduce-wordpress-cpu-usage-3-reduce-your-database-queries.html


Thank you for contacting lunar pages support team.

[Calumks]

My website is iHackMyi.com Average online: 86.

[GatorSteveN]

Looks like they are recommending a dedi. You can view ours at

http://www.hostgator.com/dedicated.shtml

You may also want to check out our TOS as we do not allow hacker sites.

http://www.hostgator.com/tos.shtml

[Calumks]

Well that sucks! My sites not illegal! FAIL!

[EarlyOut]

Illegal or not, it's still probably against the HG Terms of Service.

[Sandro]

I have to admit that with all those users online is strange you're still on shared