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Old 01-03-2011, 02:49 AM
dvk01uk dvk01uk is offline
Hatchling Croc
 
Join Date: Oct 2007
Location: Loughton, UK
Posts: 40
Positive Well Done HG

I wish all hosting companies were as efficient & effective as Hostgator.com
This morning I reported a phishing site on one of their shared servers.
I reported it at 07.46 am UK time
They replied at 08.05 that they were investigating
At 0807 I saw the phishing pages on the site had been removed and the legitimate content on the site was still working

It is so refreshing to report a breach of TOS & it get immediately dealt with, with none of the usual crap you get from several well known hosting companies who try to pass the buck to the client

Every malware spreader or hacked site or phishing site I have ever reported to Hostgator has always been dealt with quickly & efficiently. I think the longest that I have ever seen a dodgy site active after reporting it, was 1 hour.
10-15 minutes is a brilliant response time, especially bearing in mind that it is the middle of the night in Texas USA where you are based
That is one of the reasons why I use them for my hosting and always recommend them to others. Good customer service and a willingness to help
__________________
- Derek
Microsoft MVP/Windows - Security
For help with spyware or hijackers thespykiller | Security and Privacy | Hedgehog Rescue
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