vps458: Network Outage

***GatorJMagalich*** · #1 07-22-2011, 10:39 AM

Hello,

We're currently experiencing high packet loss on vps458. We're currently working on the problem with our datacenter and hope to have this issue resolved soon.

We will update this forum post with more information as it becomes available.

Thank you for your patience.

***GatorJMagalich*** · #2 07-22-2011, 12:20 PM

Hello,

We are still experiencing network issues with vps458. We're continuing to work with the data center on the issues and hope to have these issues resolved as soon as possible.

We will update you with more details as soon as they are available.

Once again we thank you for your patience as we work on resolving this issue.

GatorRPatterson · #3 07-22-2011, 03:25 PM

Hello,

Further investigation into this server has revealed failed hardware components. We are currently processing an emergency chassis swap. This procedure is expected to take approximately one hour.

Thank you for your patience.

GatorRPatterson · #4 07-22-2011, 04:42 PM

Hello,

The chassis swap has been completed and the server is back online and functioning normally. Thank you for your patience during this period.

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