Very Pleased

gameutopia · #1 05-31-2004, 02:14 AM

I am fairly new here and to Hostgator. I can say that my account was promptly setup using paypal. I submit a ticked because my stats and bandwidth wasn't working. I again very promptly got a reply and a fix within a few minutes. Not bad, impressive actually.

Originally I opted to go with a cheaper host, bad idea very bad. You get what you pay for. The other hosts tech support was little to be desired. They did set my account up fast I'll give that to them, but within a week after I had been with them, the server got all messed up somehow, I'm still not sure how or what the problem was I never did hear back. Anyway there server goes down, and it stayed down for over 3 days before I cancelled my account there and switched to hostgator. I received no email, no nothing. Their main site went down too, possibly there mail I don't know. I recently looked at there uptime and it went down 127 times in may. That's not a type o...it's 127. Not for a few minutes either I'm talking hours upon end. A week or two later and their forums are still off line, guess they don't want everyone posting a bunch of complaints or something.

Now if you are a reseller try explaining that to your customers and dealing with all the complaints.

I'll say it again you get what you pay for. I would gladdly pay hostgator their price for the support and uptime I've seen here over another hosts spuratic bargain bandwidth.

Anyone thinking about coming here to hostgator? I highly recommend it. You'll be very happy here. Cough up the extra couple $'s per month for superior service it's worth it!!

GameUtopia

***GatorBrent*** · #2 06-06-2004, 04:58 AM

Mind giving everyone an update? Thanks!

gameutopia · #3 06-07-2004, 01:59 AM

Everything seems to be smooth sailing...Had my stats and bandwidth tracking get messed up again...not sure why that seems to be happening, but Hostgator fixed it within minutes again on a friday night after 7:00 pm, I might add. I didn't even expect that late on a friday heading into a weekend for something that wasn't a major issue.

What can I say I'm more than happy here. The servers seem fast and smooth and more importantly up and running the way they are supposed too. Mail, ftp, and everything else I use regularly have always been up.

5 out of 5 Stars!! All the way!!

GameUtopia