Very pleased with support

[jv63]

I've been a customer for 2+ years and all that time I've been on shared hosting. It was time to move up a bit and took the plunge into VPS.

The staff at hostgator made the move smooth in terms of moving my sites and providing me online tutorials for various functions of managing my VPS account.

Even when I wanted to do some extra moving around of my sites to a different account within my VPS account the staff was very accomodating.

Then when I had some load time issue with all my sites and the team at Hostgator discovered the problem and am happy to say my sites are currently running smoothly and loading quickly. That makes me very happy

Great thing about Hostgator VPS is that it can grow as my business grows and they offer enough options that it doesn't have to be a big jump to the next level that it costs a fortune just to upgrade.

The best feature, among many, about Hostgator hosting is the 24/7 support. I've been in some binds over the years at odd hours and they've come through every time.

Always polite and quick to respond, the support team is a shining star in a day of bad customer service.

Keep up the good work and you'll continue to have a customer for a long time.... as long as my sites are making me money that is

[GatorJoshL]

Good afternoon,

Thank you for your detailed review of the service/support that we offer here at HostGator. It's always good to see a long term customer that take the time out of their day to give us a review. It is always glad also to see that our customers are prospering in their business and need to upgrade. We are glad to have you as a customer, and if you ever need anything just let us know. We, as you know, are here 24/7/365.

Again thank you for the review and have a great weekend,