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  #1  
Old 09-26-2010, 10:43 AM
daykotah daykotah is offline
Hatchling Croc
  
Join Date: Oct 2009
Posts: 1
Positive Very pleased with customer service
Short response time

99.999% of the time, my issues have been resolved

Courteous and knowledgeable support staff
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  #2  
Old 10-26-2010, 03:30 PM
GatorJoshL's Avatar
GatorJoshL GatorJoshL is offline
HostGator Staff
  
Join Date: Nov 2007
Posts: 1,400
Default Re: Very pleased with customer service
Daykotah,

Thank you for the review. We have upper tier administrators that monitor all our servers 24/7. When there is an issue, as is to be expected from time to time on shared servers, an administrator will login and correct any issue.

If you ever have any issues or questions just let us know we are always here.
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Josh Loe
Director of System Administration - Austin
HostGator.Com / SeoHosting.Com
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