Very High Praises for HostGator

[John]

:lol:
I just wanted to drop you a note thanking your for such a user friendly interface. I have not had to contact support for anything other than advice (so far :-)).

A little background... I paid for a year of reseller hosting and had trouble from the moment they SAID that everything was up and running. Eight (8) days later, I cancelled the account due to no support. I must have called 30 times in 8 days. Every time I called they said that there wasn't any real support on the virtual servers and that it was up to me to configure and get everything working. I tried and tried. I tried to install modules on the apache server that was setup but the modules failed to install.

To make a long horrible story short, I have already configured 3 domains on my account and am waiting for the DNS to resolve on two of the domains. My personal domain is locked by the previous company and I am sure it will be a nightmare getting it out from under them.

BTW. I have not had the account 24 hours. Your turn around is SUPERIOR. My account information was setup within 7 minutes and my reseller account was setup two minutes after that.

Here's to a long and prosperous partnership.


John Crutchfield
www.johnssitedesign.com

[GatorJustin]

Originally Posted by John

My account information was setup within 7 minutes and my reseller account was setup two minutes after that.

John, sorry it took so long. We'll try harder next time.

Thanks for trusting us with your domains. I'm sure you'll be happy here.

[John]

Yeah.. what were you thinking... 7 minutes.... You think I have time to kill, money to burn.....

I have freed my domain from my previous host and everything is working as it should...

Thanks for the support and ease of use...

John
www.johnssitedesign.com