Very Happy with HostGator

[ickb]

When I first signed up with HostGator I ran into serious problems as nothing seemed to work and loading times were terrible. I even asked for a refund before 30 days expired and my account was not charged when I terminated my hosting.

Quite a few members helped me on this board including HG staff and I decided to give HG another chance... thinking the worse thing that could happen is I would terminate my account again. All the problems solved when I was put on another server.. ever since then I had added another account which has been trouble free. Loading times have been very fast and the webservers very reliable with no down to my websites

I have since referred other friends to HostGator and they have been equally as happy. Many of us were people who left the vDeck3 company.. We found that the HostGator cPanel, webserver uptime, reliability, speed, etc. is far superior to vDeck.

I had called yesterday about about 7p PST. I believe the Technical Support person's name was Herb. He was very patient and walked me through the technical aspect which may have been just a PHP difficulty with the new upgraded cPanel with HostGator. Anyway, he helped solve the problem and was patient even when I called back a second time. Waiting time for technical support is very minimal. Because HostGator has been so reliable, I haven't had to used Tech Support. It's good to know Tech Support is there when you need them. It is also very comforting knowing that HostGator servers are fast and reliable... Upload your website and not having to worry about downtime like I had experienced with vDeck3.

Presently I am very happy with HostGator. I have been with HostGator for about a year. Keep up the good work HostGator

[GatorDHanna]

Thanks for your review and for the kind words! We appreciate you choosing HostGator and I'm glad to hear that you are happy.