Go Back   HostGator Peer Support Forums > Public Forums > Customer Reviews

Notices

Reply
 
Thread Tools
  #1  
Old 06-19-2009, 03:21 AM
archetypemkt archetypemkt is offline
Hatchling Croc
 
Join Date: Nov 2008
Posts: 1
Positive Very Happy...and I'm kinda hard to please

I have to admit I'm the first one the complain but I always say "thank you" and tip very well for a job well done but I do have to (and am compelled) to post something about hostgator.

I have had several reseller accounts and several web hosting accounts. Monster, Bluehost, Webhostingbuzz, Fasthost...etc.

Host Gator has always been incredibly fast in response and incredibly wonderful on a customer service standpoint. I've been a total "*****" when it felt like everything was going wrong and it seemed like the world was out to get me with clients and their websites completely falling apart and Host Gator has been nothing but GREAT, professional and managed to tame even ME (ultra *****, ice princess, freakout client) and have always solved the problem and explained what happened, what I DID WRONG (yes...usually it's me just not knowing) and have taught me a lot especially most recently in my transition to a dedicated server. I am now (finally) going to have all my accounts on one box and that's my dedicated server with Host Gator and feel very secure and happy that I have all my chicks in one lounge drinking cosmos and very happy.

I just want to say Thank You. It's been great, you guys/gals have been perfect and I would whole heartedly recommend you. If anyone has a problem it is a one-off that we all have and they should get past it. For the past year on a shared reseller account and as I said, most recently transitioning to a dedicated server they have been AMAZING!

So thanks and sorry for all my "support tickets" but YOU KNOW HOW IT IS and I appreciate ALWAYS the fast response and help.

Irene
Archetype Marketing

Reply With Quote
  #2  
Old 06-19-2009, 02:50 PM
GatorDHanna's Avatar
GatorDHanna GatorDHanna is offline
HostGator Staff
 
Join Date: Sep 2008
Location: United States
Posts: 524
Default Re: Very Happy...and I'm kinda hard to please

Irene,

Thanks for your post and the review. Congratulations on your new dedicated server. Demanding or "particular" customers are perfectly okay as long they communicate their demands and needed to us.

Thanks again for the kind words!
__________________
Douglas
Customer Service Manager
HostGator.com LLC
1-866-96-GATOR
Reply With Quote
Reply

Bookmarks

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Audi crashing hard dmolavi Network Status 6 04-02-2006 06:22 AM

All times are GMT -6. The time now is 01:16 AM.

 
Forum SEO by Zoints