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#1
09-09-2011, 09:58 PM
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Very Fast Customer Service
I just wanted to mention that in a time when many companies are lacking in customer service I have been pleasantly surprised by the Hostgator ticket support. They are always very quick to respond when a ticket is issued, and have been extremely helpful. I get the feeling that this company has managed to develop a customer focused culture, which I know from experience is difficult in a "price competitive" business. So far they have greatly exceeded my expectations.
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#2
09-11-2011, 11:15 AM
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Re: Very Fast Customer Service
Greetings,
Thank you for providing us with this review. It's great to hear of these positive support experiences from our customers. We work 24/7/365 to ensure that happens and we plan to keep it this way for a long time to come! Should you ever have any questions or concerns regarding anything hosting related, please let us know! Best Regards,
__________________
Joshua Martin Customer Service Manager Hostgator.com LLC. http://support.hostgator.com/ @HGSupport @Hostgator
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