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  #26  
Old 11-24-2009, 05:12 AM
blanco blanco is offline
Hatchling Croc
 
Join Date: Mar 2009
Posts: 35
Default Re: Useless Support

Only thing to help with is to make sure our transfer out from Hostgator goes smooth.

And please make sure you put the big red stop sign back to this thread as it was from the beginning.

Last edited by blanco; 11-24-2009 at 05:20 AM.
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  #27  
Old 11-24-2009, 07:34 PM
blanco blanco is offline
Hatchling Croc
 
Join Date: Mar 2009
Posts: 35
Negative Re: Useless Support

I guess you decided to shut down our sites before we had the time to transfer everything out as all our sites are DOWN AGAIN!!!!!!!!
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  #28  
Old 11-25-2009, 06:33 AM
blanco blanco is offline
Hatchling Croc
 
Join Date: Mar 2009
Posts: 35
Thumbs down Re: Useless Support

Minimum of 22 hours of downtime in 3 days, and counting...
Has to be some kind of record...
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  #29  
Old 11-26-2009, 07:22 PM
GatorDHanna's Avatar
GatorDHanna GatorDHanna is offline
HostGator Staff
 
Join Date: Sep 2008
Location: United States
Posts: 572
Default Re: Useless Support

The server your site was on has been having problems (see this thread), which has caused a few subsequent issues. From checking out your support ticket, it looks like your site wasn't actually down, but because of inode usage, backups weren't made and it wasn't displaying an actual site because nothing was in the public_html folder. However, it does look like we were able to get a somewhat older version of your files back from the server your account used to be on, which is definitely good.

Your current ticket is assigned to one of our senior administrators and I see a couple of supervisors have worked on it over the past couple of days. If you need anything else, reply to that ticket and it'll be handled promptly by one of those people.
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  #30  
Old 11-30-2009, 08:34 AM
blanco blanco is offline
Hatchling Croc
 
Join Date: Mar 2009
Posts: 35
Default Re: Useless Support

I won't even bother anwering this...
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