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#1
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Hi,
I was wondering how you handle a request to upgrade from Hatchling shared package to Baby or Swamp. Say I buy 2 years worth of Hatchling hosting and after 6 months I find the service good enough to host even more hence Baby or Swamp would be the next choice. Will you simply upgrade me "instantly" or do I need to wait 1, 2, or more months? (I would assume instantly) Also - will I be able to keep an existing 24 months running subscription, so I only pay the difference (USD 214.80-142.80) or will I need to extend an existing subscription with additional 24 months in order to get the USD 8.95/month rate for a Baby plan? And what if I choose to go to a Reseller plan or even Dedicated. Will my remaining months be deducted from my shared plan? |
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#2
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Your best to ask LiveChat or TicketSales,
This is the peer support section. I would say if you have already purchased X months of Baby and you wish to upgrade you would pay only the difference.
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