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  #1  
Old 01-16-2008, 04:14 AM
nicolais
HostGator Guest
 
Posts: n/a
Question Upgrading account before period used in full?

Hi,

I was wondering how you handle a request to upgrade from Hatchling shared package to Baby or Swamp.

Say I buy 2 years worth of Hatchling hosting and after 6 months I find the service good enough to host even more hence Baby or Swamp would be the next choice.

Will you simply upgrade me "instantly" or do I need to wait 1, 2, or more months? (I would assume instantly)

Also - will I be able to keep an existing 24 months running subscription, so I only pay the difference (USD 214.80-142.80) or will I need to extend an existing subscription with additional 24 months in order to get the USD 8.95/month rate for a Baby plan?

And what if I choose to go to a Reseller plan or even Dedicated. Will my remaining months be deducted from my shared plan?
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  #2  
Old 01-16-2008, 05:06 AM
Jordanlw's Avatar
Jordanlw Jordanlw is offline
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Join Date: Dec 2007
Location: Australia
Posts: 425
Default Re: Upgrading account before period used in full?

Your best to ask LiveChat or TicketSales,
This is the peer support section.

I would say if you have already purchased X months of Baby and you wish to upgrade you would pay only the difference.
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