Upgrade from reseller to dedicated.

[chopper]

Greetings,
I have been with HG as a reseller for probably a year now and been satisfied with hardware and service.
I am considering the possibility of upgrading to a dedicated server.

I would like to hear from anyone who has allready made this move to give me some of there thoughts on this process and which dedicated server they would recommend.

I would also like to know from HG whether i should expect the same level of support as i currentley do?
Are the dedicated servers managed and what difference should i expect from a dedicated?
With a dedicated can i create reseller plans with there own WHM etc?
What stats come with the dedicated?
Are there any extra costs involved not listed on your website?

I have been satisfied with my reseller plan and would like to know if i can expect business as usual by moving to a dedicated.

Thanks in advance
Mike

[chopper]

Also
Do the dedicated plans have free access to whmap?
Mike


ANYONE?

[chopper]

Anyone????

[GatorJay]

I would also like to know from HG whether i should expect the same level of support as i currentley do?
Are the dedicated servers managed and what difference should i expect from a dedicated?
With a dedicated can i create reseller plans with there own WHM etc?
What stats come with the dedicated?
Are there any extra costs involved not listed on your website?

Of course, you receive the same level of support that you have always received.

You can create reseller plans with there own WHM.
Dedicated has all of the server stats, uptime, services, etc. in WHM. Cpanel has the same stats as normal, awstats, webalizer, etc.
Dedicated are fully managed and we will take care of all the hardware and software and keep things updated and security patched. If anything goes wrong we will be able to help you get it back up.
There are no hidden costs unless you want something custom, then just email sales@hostgator.com for a price quote. (Aka, more hard drive space or a certain program that would need a license cost.)

Any other questions just shoot an email to sales@hostgator.com and you will get a much quicker answer. Hope you decide to go with a dedicated!

[chopper]

I have been having trouble trying to get email through to HG
I have now sent 4 different emails using four different email addresses including my ISP and HotMail adress to send them and getting nothing through to you.
I have also logged 2 seperate tickets in your "cerberus Helpdesk" with nothing happening (no ticket number and no ticket to track).
Something needs to be looked into at your end as my email is sending okay to everyone else.
Mike

[chopper]

I would appreciate it if someone from hostgator would contact me. I have been using live chat with "Chris" for about an hour and there is no reselution.

AIM ZealandWeb
msn chopper3434@hotmail.com

Thanks