Transferring from 1and1

tkuhn22 · #1 09-26-2006, 01:21 PM

Question:

I have a domain/hosting with 1and1. I've changed nameservers to hostgator and everything seems to be setup correctly, however the web server path of the domain is still 1and1's. (i.e. kunden/6/home/etc.) instead of the /public_html of HG. So anytime I go to mydomain.com it gathers all the files from 1and1's web space still instead of HG's. Anyone know how to change that? I can't see any options in 1and1's control panel to change it. Haven't been able to get ahold of their CS yet.

Pitrow · #2 09-26-2006, 01:30 PM

How long ago did you change the nameservers? Sometimes it can take a couple days for the change to propagate across the internet. During that time you may be pointed to either the old server or the new server.

tkuhn22 · #3 09-26-2006, 01:31 PM

it was just yesterday. I'll give it a couple days then.

Pitrow · #4 09-26-2006, 01:44 PM

what is your domain name?

tkuhn22 · #5 09-26-2006, 02:26 PM

spunkymonkeykids.com

Pitrow · #6 09-26-2006, 02:38 PM

Quote:

Originally Posted by tkuhn22

spunkymonkeykids.com

It's pointing to Hostgator for me. I'd give it a little bit and check it again, if you still point to 1 and 1 by tomorrow send a support ticket to Host Gator and see what they say.

tkuhn22 · #7 09-26-2006, 02:47 PM

yeah, the ns say hostgator, but all the html is coming from my 1and1 directory. i'll give it a day or so.

tkuhn22 · #8 09-26-2006, 05:24 PM

thank you for your input, after harassing 1and1 it all seems to be working now