Total Newbie

Hi, I am just starting with websites, hosting etc. I currently have one website parkied at hostdeal.com, what a waste of time that is... I don't think there is anyone even there, they haven't answered any question I have posed to them.

I also have 2 more domain names I am in the process of building websites for.

None of these are very big, one is going to be more of an instructional help website for a on-line game league.

Another is just my personal website, and the third is for a small seasonal business.

I have joine WHT (awesome site!) and I got your name there. I know you have a mix of reviews when I search your name, but in all honesty, it seems to me that you are trying.

So, here is my BIG question.

Can you offer support to a total newbie? I am not expecting your support staff to be my personal instructors, far from it, but what is your experience with newbies?

Thanks

Chick

[Stef]

Chick,

from the thousands of clients we have, you certainly are not the first newbie. If we'd let them all out in the cold, we'd not have that many positive reviews.
So when you sign up you can come to us with your questions. There are several possibilities:
- chat: for quick and easy questions
- ticket: for all your problems, also more complicated
- this forum: help from other HG and other clients on all kinds of questions
- phone support

You can check the "Customer Experiences" forum to read what our clients have to say about us.

If you have any further questions, please let us know.

Bye,
Stef.

Thanks for the info Steph...

[Auracle]

Hi Chick,

I would like to add something as a current HG customer.

If you are with HG, you won't have to worry about anything. Their live chat has improved a lot & all their support staff is great. I have talked to Brent at WHT and he is a great guy! He helped me with a lot of stuff! So you'll be in very good hands with HG.

I would like to add something else -


Thanks Brent!