TOS Update: INODES

Hello Everyone,

We have made a recent change to our Terms of Service that refers to INODES. This is effective as of today. For the most part this change will not impact most accounts. However, an INODE is used when you create a file or folder. This change doesn't mean that you can't use the full disk space for your package it simply means you can't have 200 gb of 15kb files. For most websites you will not even get close to 50,000 inodes.

The reason we have placed this change on our Terms of Service is due to that the abuse of INODES can cause problems with the System Journals. When this happens it can also cause the hard drive to fail sooner then it should. This also can increase the time for longer emergency restores.

If you have any questions please feel free to contact us!

[Changes made]

Old TOS Resource Usage

7.) Resource Usage
User may not:
a) Use 25% or more of system resources for longer then 90 seconds. There are numerous activities that could cause such problems; these include: CGI scripts, FTP, PHP, HTTP, etc.
b) Run any type of interactive real-time chat applications that require server resources. Remotely-hosted services are fully allowed.
c) Run stand-alone, unattended server-side processes at any point in time on the server. This includes any and all daemons, such as IRCD.
d) Run any software that interfaces with an IRC (Internet Relay Chat) network.
e) Run any bit torrent application, tracker, or client.
f) Participate in any file-sharing/peer-to-peer activities
g) Run any gaming servers such as counter-strike, half-life, battlefield1492, etc
h) Run cron entries with intervals of less than 15 minutes

When using PHP include functions for including a local file, include the local file rather than the URL. Instead of include("http://yourdomain.com/include.php") use include("include.php")

New TOS:

7a.) Resource Usage
User may not:
a) Use 25% or more of system resources for longer then 90 seconds. There are numerous activities that could cause such problems; these include: CGI scripts, FTP, PHP, HTTP, etc.
b) Run any type of interactive real-time chat applications that require server resources. Remotely-hosted services are fully allowed.
c) Run stand-alone, unattended server-side processes at any point in time on the server. This includes any and all daemons, such as IRCD.
d) Run any software that interfaces with an IRC (Internet Relay Chat) network.
e) Run any bit torrent application, tracker, or client.
f) Participate in any file-sharing/peer-to-peer activities
g) Run any gaming servers such as counter-strike, half-life, battlefield1492, etc
h) Run cron entries with intervals of less than 15 minutes

When using PHP include functions for including a local file, include the local file rather than the URL. Instead of include("http://yourdomain.com/include.php") use include("include.php")
7b.) INODES
The use of more then 50,000 INODES will result in account suspension. Accounts found exceeding 50,000 INODES will not be backed up on our backup servers. A INODE is the actual file or directory and not the size of that file or directory. For example your index.html file is 1 INODE. A directory called homework is counted as 1 INODE as well.

[Sam]

g) Run any gaming servers such as counter-strike, half-life, battlefield1492, etc

its battlefield1942

[Sam]

Also is there any way to see how many INODE'S we have?

[Serra]

So what command can users run to determine their inode usage?


Edit: Sam is fast...

Originally Posted by _Sam_

Also is there any way to see how many INODE'S we have?

[Sam]

Originally Posted by Serra

Edit: Sam is fast...

i sure am

[slapshotw]

For resellers, is that per account or per domain?

[tabaqui]

Originally Posted by slapshotw

For resellers, is that per account or per domain?

Looks like it's per account, but mostly as reseller each domain would have an seperate account on the server.

[ufopsi.com]

Add me to the chorus:

Originally Posted by _Sam_

Also is there any way to see how many INODE'S we have?

[quietFinn]

Originally Posted by _Sam_

Also is there any way to see how many INODE'S we have?

Type this in your account's root directory:

find . -printf "%i\n" | sort -u | wc -l

[ufopsi.com]

Originally Posted by quietFinn

Type this in your account's root directory:

find . -printf "%i\n" | sort -u | wc -l

Should we type it in a txt file? Could you please explain further?

[quietFinn]

Originally Posted by ufopsi.com

Should we type it in a txt file? Could you please explain further?

To use that you need ssh access to your account.
Connect using ssh, and type that command I gave in the shell window.

[tabaqui]

Originally Posted by quietFinn

To use that you need ssh access to your account.
Connect using ssh, and type that command I gave in the shell window.

any other way to check this?
Don't think most users have ssh access to their account.

[Serra]

root@mag [/home/magican2]# find . -printf "%i\n" | sort -u | wc -l
243348

Dang... I'd be suspended!

any other way to check this?
Don't think most users have ssh access to their account.

Users can get ssh access now.

Type this in your account's root directory:

resellers aren't going to be able to monitor their clients...

[Sam]

Ive got no chance of being suspended

zhost@aerio [~]# find . -printf "%i\n" | sort -u | wc -l
318

[PsiPro]

Originally Posted by Serra

Dang... I'd be suspended!

So would I, by a long shot. Not to mention 5 of my users.

Command "repquota -a" for all users's inode usage.

[Serra]

Originally Posted by PsiPro

So would I, by a long shot. Not to mention 5 of my users.

Command "repquota -a" for all users's inode usage.

Thanks for that command, I just suspended myself and root, we are the only two users who are in violation...

[PsiPro]

Originally Posted by Serra

Thanks for that command, I just suspended myself and root, we are the only two users who are in violation...

I hope your joking because the site i got it from said nothing about suspending and it didn't suspend me when I ran it ....

[Serra]

Originally Posted by PsiPro

I hope your joking because the site i got it from said nothing about suspending and it didn't suspend me when I ran it ....

Yes, kidding about that, but I was worried as I know that is tied in with quotas... I was worried when I ran it! (though I tried it anyway!)

That command is great. From that, I can see that we could automate the inode quotas so that we could autosuspend like for bandwidth and stuff.

[kmaw]

Add it to the wiki

[Flinty]

Can someone give me a little tutorial on how to check?

What applications to use?

Cheers.

[slapshotw]

I'm about half way there:

[~]# find . -printf "%i\n" | sort -u | wc -l
25049

[Serra]

Originally Posted by Flinty

Can someone give me a little tutorial on how to check?

What applications to use?

Well, if you don't know how to do it and you've read this thread, then you are not going to be able to do it easily.

Start by getting shell access from Hostgator.

Then access shell via Putty.

[bfdexp]

So it is 50,000 INODES (pretty much files) per account. So if you are a reseller, you and your clients each have 50,000 INODES. From what I understand an INODE is pretty much a file which makes sense why Hostgator would like to limit users having too many small files on their account limiting resources.

As for checking it, I think this is how you do it, right? (Must have SSH access)

1. Request SSH/Shell access from HostGator and they will add it to your account.
2. Log into your cPanel and click on the SSH/Shell Access Icon
3. Run:
[/home/YOURUSERNAME]# find . -printf "%i\n" | sort -u | wc -l
This will run and display your INODES. Just one question, what does this do, is it the short hand for your root:
[~]#

[Serra]

Originally Posted by bfdexp

This will run and display your INODES. Just one question, what does this do, is it the short hand for your root:
[~]#

That is just the shell prompt, yours will be different.

I also think that the rules are per account, so as resellers, they will have a number accounts in their master account, that would be 50k per account.

I do believe it is reasonable for HG to limit INODE usage. Limited INODEs seems to be a problem with larger systems.

[Varment]

I guess I'm screwed, I have lot files and folders in three domains and one sub domain on one account - 1 CMS 3, Gallery2's, and 1 SMF forum. I never would have signed up with that kind of limit. I sure hope the money back deal is still there. If you’all at HG don't like your customers you sure know how to show it. You should change your slogan to "We eat up the competition and our customers". I thought I found a great hosting company but I guess I have to start looking again.
V