Ticket Submission

Adorkable · #1 08-05-2008, 10:29 AM

I suggest (A) making the textbox you write the initial ticket in MUCH larger in width, and (B) increasing the number of categories in which you submit the ticket.

Screenshot (actual size):

http://img244.imageshack.us/img244/1541/71947806tl4.png

regentronique · #2 08-05-2008, 11:27 AM

Many suggestions and bug reports were sent few months ago, including the textarea increase width suggestion to GatorDrew. Nothing was done since then, it seems that GatorDrew is to much "busy" with the new "billing system" that we will have to wait a while before seeing any changes on the actual buggy ticket system...

Adorkable · #3 08-05-2008, 12:29 PM

Quote:

Originally Posted by regentronique

Many suggestions and bug reports were sent few months ago, including the textarea increase width suggestion to GatorDrew. Nothing was done since then, it seems that GatorDrew is to much "busy" with the new "billing system" that we will have to wait a while before seeing any changes on the actual buggy ticket system...

Well, that sucks

***GatorDaveC*** · #4 08-06-2008, 09:38 PM

Hey Guys/Gals,
I wasn't actually aware of this problem... That text area was rather small. I basically doubled the size of it.

Drews job is mostly back end work, not Web development. If you messaged him, he probably didn't see the PM.

Please let me know if the current size is better.

regentronique · #5 08-07-2008, 08:26 AM

Quote:

Originally Posted by GatorDaveC

Hey Guys/Gals,
I wasn't actually aware of this problem... That text area was rather small. I basically doubled the size of it.

Drews job is mostly back end work, not Web development. If you messaged him, he probably didn't see the PM.

Please let me know if the current size is better.

Dave,

Brent was fully aware of the situation, few weeks ago, about the long non-responsive situation with GatorDrew. Brent wrote me that it still is GatorDrew who have to do that work and assured me that the bugs list i submited 5 months ago, as a member of the Beta testing group, plus the more recent list would be attended when GatorDrew would have finish the billing coding. He told me, that he putted this information in his personal notes...

From what i am reading, it seems that posting in the forum is more effective than the private communications. Are you now in charge of fixing the bugs? If it is the case i will send you the full bugs list and recommendations right away! After 6 months of problems it would be about time to do something...

P.S. Or is it because as me, you are one of those "Special Canadians" which Brent wanted to hire...

Adorkable · #6 08-07-2008, 04:09 PM

Quote:

Originally Posted by GatorDaveC

Hey Guys/Gals,
I wasn't actually aware of this problem... That text area was rather small. I basically doubled the size of it.

Drews job is mostly back end work, not Web development. If you messaged him, he probably didn't see the PM.

Please let me know if the current size is better.

Yes,
The current size is much better.

Now if we could get a few more categories