Go Back   HostGator Peer Support Forums > HostGator Peer Support Forums > Shared Hosting Support

Notices

Reply
 
Thread Tools
  #1  
Old 01-21-2008, 02:08 AM
windyhair windyhair is offline
Hatchling Croc
 
Join Date: Dec 2007
Posts: 7
Default Thunderbird Issue

I am having trouble connecting to download my email from Hostgator server. The error I get is this:
"Thunderbird can't connect securely to mail.mydomain.com because the site uses a security protocol which isn't enabled"

Can someone tell me the correct settings so I can check?

Thank you
Reply With Quote
  #2  
Old 01-21-2008, 02:37 AM
Keith W's Avatar
Keith W Keith W is offline
King Croc
 
Join Date: May 2007
Location: UK
Posts: 910
Default Re: Thunderbird Issue

I have not used Thunderbird myself but check the properties of your email account and look for a setting that says "My server requires authentication" and make sure there is a tick mark next to that option

EDIT: Further reading on setting up Thunderbird can be found HERE

Last edited by Keith W; 01-21-2008 at 02:43 AM. Reason: To add more info
Reply With Quote
  #3  
Old 01-21-2008, 07:08 AM
gtgeorge's Avatar
gtgeorge gtgeorge is offline
Emperor Croc
 
Join Date: Mar 2005
Posts: 2,223
Default Re: Thunderbird Issue

Disable secure connection where ever it is in the Thunderbird config.
__________________
best regards,
George
Reply With Quote
  #4  
Old 01-23-2008, 05:12 PM
windyhair windyhair is offline
Hatchling Croc
 
Join Date: Dec 2007
Posts: 7
Default Re: Thunderbird Issue

thanks you all
you are the best!
Reply With Quote
Reply

Bookmarks

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT -5. The time now is 09:06 AM.