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  #1  
Old 08-21-2007, 10:12 PM
takabanana
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Question Thinking of moving to HG as Reseller

I am currently a reseller with a company that also uses WHM (from the main reseller account) and cPanel (for each domain hosted under the reseller account).

How easy is it for me to get EVERYTHING transferred over to a HG Reseller account? How quickly and transparently can it be done?

I do not want to change the registrar (most are with GoDaddy) - but just need the DNS and web content to transfer over to HG.
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Old 08-21-2007, 10:15 PM
takabanana
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Default Re: Thinking of moving to HG as Reseller

When I say "everything", I mean all content from all hosted domains under the reseller account - as well as the DNS entries to point to the HG Reseller server - as well as mySQL database data and such...

how easy is it and how quickly can it be done? I heard that if the accounts are using cPanel, and the main reseller account is using WHM, that it's pretty easy - but I do not know why..
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Old 08-21-2007, 11:27 PM
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slapshotw slapshotw is offline
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Default Re: Thinking of moving to HG as Reseller

Yes, HG transferring your accounts over here will be very fast and easy, because you're using cPanel and WHM. Then it will be up to you for how long it takes you to switch the DNS.

Make sure you check email using your old box's IP one last time before canceling it, and a day or so after the DNS has *fully* propagated, to make sure no mail got stuck there.
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Old 08-22-2007, 05:07 PM
takabanana
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Default Re: Thinking of moving to HG as Reseller

What needs to be done to transfer all the domains, their mySQL data, and files over to HG, if I'm using WHM/cPanel at my current reseller location? Are there step-by-step instructions anywhere? Thanks.
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Old 08-22-2007, 06:31 PM
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Default Re: Thinking of moving to HG as Reseller

HG will do it for free for you once you get the account setup...the best way to do it is with them making full backups, which you won't be able to restore without their help anyway (on a reseller account).
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Old 08-22-2007, 08:55 PM
ldearing ldearing is offline
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Default Re: Thinking of moving to HG as Reseller

Quote:
Originally Posted by slapshotw View Post
HG will do it for free for you once you get the account setup...the best way to do it is with them making full backups, which you won't be able to restore without their help anyway (on a reseller account).
just curious for best practices... if he has the ability to pull is own full backups... shouldn't he do that first, then have HG do the backups themselves then restore them.... just in case something went wrong with the HG pre transfer backup? (a learning moment!) - thanks
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Old 08-22-2007, 09:03 PM
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slapshotw slapshotw is offline
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Default Re: Thinking of moving to HG as Reseller

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Originally Posted by ldearing View Post
just curious for best practices... if he has the ability to pull is own full backups... shouldn't he do that first, then have HG do the backups themselves then restore them
Sure, there doesn't seem to be a downside to this approach (other than the space the backups will take up on takabanana's computer).
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