Thanks to Support for the SSL

[voodoo]

Many thanks to all the HostGator employees. I have been with HostGator going on 2 years I believe maybe more, as a reseller. Everytime I needed support it was there. This occasion was no different in most respects. Usually in support one would think only one tech deals with an issue. This time however more than one did & it created some problems getting my SSL done. In the end though, the minor problems were outweighed by the outcome. The SSL was installed and I am sure the fee paid for the install was not enough. The problem came as 2 techs took the same task seconds apart. They both created the same paperwork but had different codes. By the time I got the codes there were no less than 10 emails of different things for me. I had to do the rest by phone as it was confusing to everyone. I then dealt with 3 more techs on the phone.
As confused an issue as it would seem, the SSL is now in place and the sites 2 storefronts work better than ever. They even pass the new IE7 browser!!
Those wanting to know how good HostGator is should remember this. It may have been a flaw that too many took the same job to do but that is way better than not enough trying. That only goes to show they try to get the stuff done and sometimes over a hard to do basis. This job had to take it's toll on a few there. Again Thanks HostGator Employees!!!

Larry B. Overton
Cold Sweat-Chicago LLC
http://www.coldsweat-chicago.com