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  #1  
Old 04-17-2010, 01:13 PM
tgano tgano is offline
Hatchling Croc
 
Join Date: Apr 2010
Posts: 2
Positive Thank You!!!! HostGator Support is the BEST!

I have been a reseller for over a year now with HostGator, and I wanted to take the time to write and say THANK YOU for being the best hosting company out there!

I build web sites for others and many times have to deal with their hosting company and I can say with out a doubt that HostGator is far superior in support and options.

I want to say a special THANK YOU to your support team, they have always been courteous, helpful and have gone above and beyond the call of duty to help me solve a problem. They have helped me with issues that traditionally have not been in their job description IE: Joomla issues, yet they have always been as helpful and polite as they could be. I especially appreciate speaking to an American when I call customer support!! I recommend HostGator every chance I get, because I know that whoever I send your way will be treated right.

I have not received the same treatment from other hosting companies.

Again...thank you to everyone for being one of the refreshing companies out there with superior customer service!!
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  #2  
Old 04-17-2010, 01:19 PM
GatorJoshL's Avatar
GatorJoshL GatorJoshL is offline
HostGator Staff
 
Join Date: Nov 2007
Posts: 1,400
Default Re: Thank You!!!! HostGator Support is the BEST!

tgano,

Thank you for the awesome review, we love to see these. I am so glad you are satisfied with our Reseller service. We take great pride in our support and implementation of new products for reseller clients. If you ever need anything just let us know and we'll be glad to help.

Have a great weekend,
__________________
Josh Loe
Director of System Administration - Austin
HostGator.Com / SeoHosting.Com
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  #3  
Old 04-17-2010, 01:27 PM
tgano tgano is offline
Hatchling Croc
 
Join Date: Apr 2010
Posts: 2
Default Re: Thank You!!!! HostGator Support is the BEST!

Thank you for your reply Josh...you all deserve the kudos...



I am a person that will give a company my strong opinion for bad customer service; and believe me there is plenty of horrible customer support/service out there.



so I wanted to make sure that yawl <--- (and yes I am from Texas) got kudos for consistently doing such a superior job!
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