SWAMP = Great!

[SwollenCranium]

I've upgraded and downgraded my hosting plan with HostGator several times since early 2008.

Always the process of managing propagation of nameservers was a nail biter situation, You know .. is it or isn't it done yet and "damn it I have to edit all sorts of crap" in order to see my site before and during propagation.

Well no more!!

Yesterday I moved from VPS back to shared and was pleasantly surprised to see an email explaining the new SWAMP feature of DNS cache viewing.

I was able to view and track progress of changes and opened my site back to user activity knowing that I would not have to merge a database.

Thanks guys !!




Now here's a suggestion !!


How about including Cpanel in ALL levels of VPS that way I can simply throttle up and down between VPS 1 and 3 as my needs warrant it.

This way I NEVER have to screw with changing my name servers again.

Also, you charge me ~$9 for a shared account, and a level 1 vps is ~$15 ... so it seems to me you would WANT me to stay in VPS as you are losing ~$7 monthly during that time.

I move up and down in server packages because my user base has seasonal flows. And the is no reason to keep a level 3 vps for just me and 8 dudes, BUT I could justify keeping a level 1 if it had cpanel.

Seems to me that VPS 1 and 2 are practically non usable to folks coming from a shared, cpanel, environment.


Bottom line:

1. Swamp = great !!
2. Reassigning name servers always sucks.
3. Cpanel at ALL levels of VPS would be sweeet !


Well there's my 2C !

[GatorJMartin]

Good Afternoon,

Thank you for taking the time to contact us with this feedback and suggestions. We appreciate this greatly as it's exactly how we improve. Many of our current products and services are actually a direct result from feedback and interaction with customers like this.

Hostgator SWAMP is a great example of one of those features. While it's certainly possible to update your hosts file to review a migration prior to updating the DNS, it's not exactly the simplest of tasks to perform for many customers. This is something we've encountered repeatedly over the years from customers' input and knew something was needed to simply, but also improve the situation. Which is when SWAMP was created!

Moving beyond that to your suggestion, we'd certainly love to see this happen. The reality however though is that the low level VPSs do not offer the resources cPanel requires to run smoothly. We offer these simply for development purposes or for clients looking to run sites with very small footprints. We'll certainly keep this all in mind though as we would love to see this as an offering in the future.

Thank you again for your feedback and suggestion! If you have any other questions, comments or concerns please let me know.

Best Regards,

[SwollenCranium]

Originally Posted by GatorJMartin

Good Afternoon,. We offer these simply for development purposes or for clients looking to run sites with very small footprints. We'll certainly keep this all in mind though as we would love to see this as an offering in the future.

Thank you again for your feedback and suggestion! If you have any other questions, comments or concerns please let me know.

Best Regards,

Makes sense.


Thanks for the response !!

[GatorJMartin]

Hello Again,

Always happy to help! Please feel free to contact me on the forums if there's anything at all I can be of further assistance with!

Sincerely,