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  #1  
Old 03-23-2005, 09:12 AM
chocolim chocolim is offline
Hatchling Croc
 
Join Date: Mar 2005
Posts: 15
Thumbs down bad support

In only ask how to make my domain to work and he/she reply:
Ok please place an email to support regarding this issue
And they will reply you back
support@hostgator.com
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  #2  
Old 03-23-2005, 10:58 AM
TeeJa's Avatar
TeeJa TeeJa is offline
Royal Croc
 
Join Date: Dec 2004
Location: Kerrville & Rockport, Texas
Posts: 709
Default Re: bad support

Live chat is for simple things, there only level 1 support.

I would rather have an answer from at least a level 2 support, and the only way you can get that is through there support Email.
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  #3  
Old 03-23-2005, 01:25 PM
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Stef Stef is offline
Royal Croc
 
Join Date: May 2004
Posts: 715
Default Re: bad support

Quote:
Originally Posted by chocolim
In only ask how to make my domain to work and he/she reply:
Ok please place an email to support regarding this issue
And they will reply you back
support@hostgator.com
Please do not cross post. I removed your other identical post in the Reseller Support forum.

Stef.
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  #4  
Old 03-25-2005, 04:05 AM
Kanojia Kanojia is offline
Baby Croc
 
Join Date: Jul 2004
Posts: 75
Default Re: bad support

Information provided in incomplete.

Have you registered your Site & having problem with hostgator?
etc,
etc,
__________________
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  #5  
Old 03-25-2005, 01:46 PM
chipfryer
HostGator Guest
 
Posts: n/a
Post Re: bad support

You need to change the DNS settings. Look for Manage Domain or Domain management Or something similar with your registrar.

1. Go to C-Panel and create a package.
2. Select create NEW account.
3. Then select the package that you have just created.
4. You will get a mail telling you what your DNS server is.
5. See above and enter these details into your registrars DNS management.

Propogation or the time it takes for this to work depends on your registrar.
Hostway was excellent. APlus.net? Forget it.

Chipfryer.

Quote:
Originally Posted by chocolim
In only ask how to make my domain to work and he/she reply:
Ok please place an email to support regarding this issue
And they will reply you back
support@hostgator.com
Reply With Quote
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