Spreading the load

[lloydcodrington]

Hi Hostgator,
In view of the incident on the City Server the following idea cam to mind. When the server went down it took all my clients web sites and also my main web site. This then meant that my clients had nowhere to go and log their support call and for all intense and purposes some must have thought that after thirty hours plus that we had gone bust.

Therefore would it not be possible to put the main site for resellers on one server and then let the resellers clients site be hosted on another. That way if the clients server went down they could still contact us, or if we went down then they were still up. Only some serious bad luck would bring them both down together. Surely what is good for our clients can only mean it is good then also for Hostgator as there would be less presure to deal with such issue as like the city server crash!

All the best,
Lloyd Codrington - Bluespot Network Ltd

[lloydcodrington]

Originally Posted by Serra

That is totally possible. What you need to do is purchase a shared account and a reseller account. You can run your main website off the shared account. They would be on different servers, so that would be a problem. There wouldn't be an additional cost of $6.95 a month to do that. Is it worth it?

Also, if you want to avoid the city problem, get your own dedicated server. There would be far fewer accounts on the machine, so the restore time would be much less.

The time it takes to restore a shared account is very long, as we have all seen. Again, serious hosts should not be using shared accounts. How many examples do people need before they get it?

Hi Serra
Thanks for that solution. For me it would be worth it because it does not seem like a complete failure. If I was still up or the clients were still up then at least the client could settle for a sense of ease that it is not a total crash. Horse for courses as they say.

Hey Serra please vote on this at the top.

Laters.
Lloyd

[lloydcodrington]

But isn't that the same as Hostgator. My web site went down but I was still able to contact them and find out what was going on. The I could share my headache with other Hostgator clients with headaches.

See what I mean. Although my client base is small now I would rather they didn't panic thinking the whole system was lying on the floor in bits.