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#1
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Hello there, well I'm new to the HG family, my site well I've only been here about a week and I have to say that I am loving it so far. Overall you guys get a A- only reason is I'm still kind of made my site was create and then after 2 days it was closed and I was force to reupload all my data which was kind of a big pain in the ass. But I'll get over that.
Loving the server I'm on, its really fast and had no problems with it. I have to say the support is super. So many great ways to contact you guys when I need help. My old host (who will remain nameless) had crappy support time. I basically had to call everytime as email support took over a day to get any kind of repsonse and even calling took about 10 mins to get someone on the line. Here we have live chat and so far every time I've used it somone came on less then 5 mins. When I did have to call about my account being closed by mistake I was on the phone with someone really fast and my site was even back on with in 20 mins from my call. Email support is great too, all my problems and questions where answer fast with in 30 mins time unlike my old host which took 24 hours for everything. I basically got sick of the lack of features overall control over my account and lack of support time and with all of that getting an account here having more of everything, more control and better support for less money is just off the chart. I will have to say that I am overall happy and to see a forum where not only can I get in contact with staff but I can get to know the community of others who use HG hosting. I'm happy to be heard and I hope to be with you guys as long as I'm running websites. Keep up the good work. |
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#2
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Thank's Darth, hope you continue to enjoy our services!
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#3
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Your very welcome Host Gator!
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