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Old 12-12-2009, 06:55 AM
.iPlay .iPlay is offline
Hatchling Croc
 
Join Date: Dec 2009
Posts: 12
Positive Slightly slow, but good

I've used HostGator over the year for a few of my websites. My current one RadonHost is up and has a 100% uptime. But it still remains a bit slow. A ping takes 153ms and considered to other host's it is slow.

But overall i think HostGator is the best option. The support is so nice and fast, The features are great!

Thanks for the hosting,

.iPlay
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Old 12-12-2009, 05:54 PM
GatorLBrower's Avatar
GatorLBrower GatorLBrower is offline
HostGator Staff
 
Join Date: Feb 2008
Location: Texas
Posts: 1,408
Default Re: Slightly slow

Can you provide a ticket with the following information as this could be caused by numerous things including things related to your ISP or their upstream which would be outside of our control ?

1.) Your IP address as seen from www.hostgator.com/ip.shtml
2.) A 100 count ping to the server
3.) A traceroute to the server

To perform a traceroute:


If you are on a Windows machine, goto Start >> Run.
Type in cmd and hit OK

Now at the command line type: tracert yourdomain.com and hit enter.

If you are on Linux or Max OSX, Open a terminal window and type traceroute yourdomain.com and hit enter.
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Linux System Administrator II
Hostgator.Com, LLC

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