Sites down all evening - Frustrated

[PoRtCuLLiS]

Earlier this evening my account was suspended. I received an email saying my site was no longer suitable for a shared environment. It also said my sites had been moved to a temporary dedicated server for a week.

My sites still don't work though and I can't log into the FTP using the new IP address I was given. I've emailed abuse@hostgator.com but no answers yet.

Unhappy.

[Roaddog]

Open a support ticket or pickup the phone!

Thanks for the advice but these are the first things I did.

I've had a ticket open all evening.

I called the support line and they told me I needed to email (!) the abuse department.

HG support is being ineffective in this case.

[PoRtCuLLiS]

^ oops, that was me, forgot to login.

[ntj9]

so did you get it sorted or what?