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[samu2]

This week I have had to contact live support twice a day at the least,and open support tickets a few times too,my website keeps going down and when I contact someone I get the usual reply "all is fine on our end" then just after I get SQL errors.

This is happening so much now that my members are getting annoyed and leaving,if it was a one off it would be ok but its daily that the site is going down,some people on live chat have been helpful but most just say that it is all ok when it obviously isnt,I hate complaning normally but I am losing members and im not getting any help with the problems,it shouldnt keep happening daily especially not more then once a day.

Hi Samu2,

Can you please forward me your domain name or ticket #, you can PM me here or just reply and I'll gladly look into the cause and outcome of your issue. We surely don't want it repeating itself in the future.

[samu2]

My domain name is www.mumsonthenet.co.uk

I dont have the ticker number because ive had a few open and I deleated them,thankyou for your help

Thank you for that information. For future knowledge if needbe you're account is on the server 'Gator7.'

I'll track down the information regarding what transpired in the previous days for you.

[samu2]

It has been doing it again this morning,getting can not find server errors

[GatorBrent]

this should be solved. We figured out what the problem was one of the accounts was adding 100's of parked domains a day. He had close to 3k when we caught him.

[samu2]

All is working fine,thank you

[GatorBrent]

can I edit your experience to be a positive one? thank you for your patience on this matter!!!