Site suspensions

[magzone]

I've noticed a few posts around the forum saying account suspended due to high usage, server loads etc.
I'm just wondering how the suspension works, pretty sure we won't need it but best to ba safe than sorry.
Do HG send out any warnings first or is it a straight bang you're gone.

[Goddess Dix]

Most suspensions will be for overuse of CPU (or payment issues). If your site is using too much CPU, HG will try to contact you, but your site can and will be suspended until the problem is resolved, whether or not you can be immediately contacted. While people worry about this sometimes, it actually is the only thing that makes sense on a shared server. If somebody else's site was bringing yours down, you'd want it fixed first and questions later, right?

HG will then work with you to try and help you discover the source, if you don't already know. As soon as the source of the problem can be indentified and fixed, you can get back online.

[magzone]

Excellent and good to know, thanks for the answer