Semi-Dedicated Plans for Resellers!

[newhall]

If Hostgator could add Semi-Dedicated Reseller plans, where long-time customers looking for a growth path can move up into, that would be great! Especially for resellers with established e-commerce sites using SSL who need better reliability and server availability, this would give us the perfect plans to upgrade to without a huge increase in costs. Being able to grow with Hostgator would be a good partnership and will allow for better service for the long-time resellers who appreciate the options we have with Hostgator.

Please consider adding these plans!

[Serra]

Originally Posted by newhall

If Hostgator could add Semi-Dedicated Reseller plans, where long-time customers looking for a growth path can move up into, that would be great! Especially for resellers with established e-commerce sites using SSL who need better reliability and server availability, this would give us the perfect plans to upgrade to without a huge increase in costs. Being able to grow with Hostgator would be a good partnership and will allow for better service for the long-time resellers who appreciate the options we have with Hostgator.

Please consider adding these plans!

The upgrade path for resellers is to dedicated plans. Semidedicated doesn't make any sense for resellers. With the limited number of accounts required to be able to afford a dedciated box, the semidedicated would be a really bad choice as it would be actually a step down from the Diamond Package.

Reseller ready should go to Gold and then jump right to dedicated. Going from silver or gold to a semidedicated plan would actually mean that in less than a year, the average reseller would again need to upgrade to a dedicated box, as the semi-dedicated plan would end up getting too full.

Plus, to be blunt, any long term reseller should already be on a dedicated box anyway. Reseller hosting is like training wheels, they should be disguarded as soon as resellers can ride without them. The average reseller need only have 25-30 accounts before they go dedicated, because the service is so much better.

Plus while the semi-dedicated plans avoid many of the problems of reseller hosting, they do not solve all of them. It is still a shared solution.

I understand the idea that a semi-dedicated plan would be cheaper than a dedicated box and safer than a reseller account, but not enough to make it a valid upgrade path.

[kmaw]

I agree with Serra, but also with Chris because I'm sure you're thinkin of price, like I am. Many of my accounts are non-profits and the odd small business. It's tough to justify the dedicated server, especially when I don't think I know enough to manage it.

I was considering making the jump until recently, I'm hoping PHPSuExec will alleviate some of my problems and I can stick with the reseller account for a bit yet.

[Serra]

Originally Posted by kmaw

I agree with Serra, but also with Chris because I'm sure you're thinkin of price, like I am. Many of my accounts are non-profits and the odd small business.
I was considering making the jump until recently, I'm hoping PHPSuExec will alleviate some of my problems and I can stick with the reseller account for a bit yet.

The only real problem with a semi-dedicated account is that you can only have one cPanel and one SSL certificate. If you don't need more than one of those, then a semi-dedicated account would work fine.

It's tough to justify the dedicated server, especially when I don't think I know enough to manage it.

If you can manage a shared account, you can manage a dedicated server. You have all the knowledge you need. (If you use HostGator, at other hosts, YMMV.)

[vtrain]

the question is:

there is already a semi-dedicated plan for resellers !!! It's called Diamond reseller plan. How many clients does HG put on a server with Diamond reseller plan? if they were all Diamonds then it would be maybe 4 (maybe a bit more if they do a bit of overselling like Serra has been arguing latelly and nobody from HG denied).

Vt

[gtgeorge]

I don't know...I would think they have larger HD's since they are running 4 gb of ram also...there are in excess of 1400 domains hosted on GMC right now and I have a 10 gb chunk of the HD.

[vtrain]

Originally Posted by gtgeorge

I don't know...I would think they have larger HD's since they are running 4 gb of ram also...there are in excess of 1400 domains hosted on GMC right now and I have a 10 gb chunk of the HD.

OK

But then that would apply to the Semi Dedicated non-reseller account as well, with it's 25gb chunk ;-)

Anyone on a semi-dedicated account that can tell how many domains are hosted on the same server?

Vt

[kmaw]

Originally Posted by Serra

If you can manage a shared account, you can manage a dedicated server. You have all the knowledge you need. (If you use HostGator, at other hosts, YMMV.)

Well that makes me feel more confident

[Serra]

Originally Posted by vtrain

the question is:

there is already a semi-dedicated plan for resellers !!! It's called Diamond reseller plan. How many clients does HG put on a server with Diamond reseller plan?

There is a big difference between the Diamond and the Semi-dedicated plan. The Diamond plan still has the same conneciton per users settings of 25 max. Also, there is no protection from suspension on a Diamond plan. With the semi-dedicated plan, there is no max connections and it is much harder to be suspended. Has anyone on a semi ever been suspended? I've never heard of one.

True, the number of different resellers on the box would be smaller. Assume 130 gig on each box max, so that is like 6-10 resellers max.

Originally Posted by vtrain

if they were all Diamonds then it would be maybe 4 (maybe a bit more if they do a bit of overselling like Serra has been arguing latelly and nobody from HG denied).

HG DOES oversell, there is no question about it. MachineDog, one of the Peer Support Leaders, posted proof of it. I wouldn't say it was something that should be denied either. Overselling isn't a bad thing, when it is done by a responsible company. However, HG can't let their customers oversell because then it does become dangerous.

Well that makes me feel more confident

Basically, if you can run cPanel, you can run a server. HG does all of the work for you. If you don't ever want to leave cPanel and use shell, then you really don't have to.

[vtrain]

Originally Posted by Serra

There is a big difference between the Diamond and the Semi-dedicated plan. The Diamond plan still has the same conneciton per users settings of 25 max.

Your clients on your dedicated/reseller semi-dedicated can also have the 25max connections if your decide so. That's what people are looking when I say they want to upgrade from reseller plans but dedicated is to expensive?

Also, there is no protection from suspension on a Diamond plan.
With the semi-dedicated plan, there is no max connections and it is much harder to be suspended.
[snip]

By HG yes, but your your clients can also be suspended by you. If you do not want to get into the trouble of finding the problems you can just suspend them as soon as you have a bit of problems. Again, people want to upgrade from reseller plans to dedicated to get way of suspension but they do not because it's expensive?

I though the main idea of getting dedicated was to get full control of the server. To not have to rely as much as a reseller acount on HG support. But then I read people saying they want to go dedicated but they are afraid of the power they will get and I become a bit confused.... :?

I would love to have the power of having shell access to my account (root or not) ;-) everything would be much easier. Also troubleshooting problems.

Vt

[Serra]

Originally Posted by vtrain

I though the main idea of getting dedicated was to get full control of the server. To not have to rely as much as a reseller acount on HG support. But then I read people saying they want to go dedicated but they are afraid of the power they will get and I become a bit confused.... :?

Its not really the main reason for upgrading. For me, it was simply a space and size issue. I was outgrowing gold quickly and I was unable to oversell, so my little tiny clients were taking up their full space, when they will NEVER use it.

For many people, it is to simple get away from the shared restrictions and to get a faster account. The difference between shared and dedicated is huge. Shared uses who say they can't afford to move up to dedicated aren't taking into consideration the speed differences.