Routing issues, multiple servers.

[GatorJoshL]

At this time we are experiencing connectivity issues on a couple of our servers.

We are working with the NOC at our datacenter at this time to try and get a resolution to the issue. We will update you on the status of this issue as we work to get this resolved.

This effects ebay and any feeds.

Thank you for your patience in this matter.

Josh Loe
System Administrator

[kejabe]

This is also happening on your cabriolet server too!

[goleeo]

Add gator507 to the list of servers. This issue is affecting Amazon connectivity too.

[rlpatton]

I have experiencing FTP data port connection problems since yesterday on my server: gator497. Perhaps the two problems are related?

[GatorJoshL]

Originally Posted by rlpatton

I have experiencing FTP data port connection problems since yesterday on my server: gator497. Perhaps the two problems are related?

Rlpatton,

Gator497 is not effected by this. If you are having troubles please contact us via live chat/phone or ticket.

Thank you

[garylnunn]

I'm on Gator 442 and I'm also having issues with the eBay feed.

[GatorJoshL]

Originally Posted by garylnunn

I'm on Gator 442 and I'm also having issues with the eBay feed.

Garry,

I have confirmed that gator442 is another server that is experiencing an issue.

This is all on one route to the server, so any servers that hit this hop will be having issues.

Thank you for the information.

[zwirenet]

Squire is absolutely, and definitely affected. I have seen this issue for over 24 hours now.

FTP upload speeds in the range of 50 Bytes per second (50 B/s) to 3-5Kb/s, together with timeouts and failed transfers is what I've been experiencing.

I should be seeing FTP upload rates of 50-100KB/s based on past experience. Something is wrong, and I hope that it's resolved soon.

[GatorDHanna]

As an update, we are working with senior people at The Planet to get this resolved as completely and quickly as possible. Thank you for your continued patience. We will of course provide updates as they become available.

[GatorJoshL]

It appears that actions by our datacenter have corrected the issue.
If you are still experiencing issues please open a support ticket/live chat/or give us a call. We are here 24/7

We do appreciate all of your patience.

Thank you,

Josh Loe
System Administrator