RHEL 3 Servers :: DNS Down :: Fix

***GatorShashank*** · #1 07-21-2006, 07:27 AM

All dedicated RHEL3 servers seem to have issues with the dns service due an cpanel/system update released last night. DNS does not restart on these servers when it goes down. The error shows up is like :

Jul 21 08:16:48 ns23 named[7330]: using 1 CPU
Jul 21 08:16:48 ns23 named[7330]: loading configuration: failure
Jul 21 08:16:48 ns23 named[7330]: exiting (due to fatal error)
Jul 21 08:16:48 ns23 named: named startup failed
Jul 21 08:22:54 ns23 named[7570]: starting BIND 9.2.4 -u named
Jul 21 08:22:54 ns23 named[7570]: using 1 CPU
Jul 21 08:22:54 ns23 named[7570]: loading configuration: failure
Jul 21 08:22:54 ns23 named[7570]: exiting (due to fatal error)
Jul 21 08:22:54 ns23 named: named startup failed

The fix is as below :

login as root in ssh and issue the command :

Code:

up2date -u bind-libs

You would see something like :

Code:

Fetching Obsoletes list for channel: rhel-i386-es-3...
########################################

Fetching Obsoletes list for channel: rhel-i386-es-3-extras...
########################################

Fetching Obsoletes list for channel: rhel-i386-es-3-devsuite...
########################################

Fetching rpm headers...
########################################

Name                                    Version        Rel     
----------------------------------------------------------
bind-libs                               9.2.4          14_EL3            i386  


Testing package set / solving RPM inter-dependencies...
########################################
bind-libs-9.2.4-14_EL3.i386 ########################## Done.                   
Preparing              ########################################### [100%]

Installing...
   1:bind-libs              ########################################### [100%]

Then issue :

Code:

/etc/init.d/named start

That should fix the dns service for dedicated server customers have this issue. If you are not sure how to do it from ssh, please email support@hostgator.com

Thanks.

***GatorShashank*** · #2 08-11-2006, 03:12 AM

this issue is affecting rhel4 servers right now.

Code:

up2date -u bind-libs && /scripts/fixndc

is the fix