Go Back   HostGator Peer Support Forums > HostGator Peer Support Forums > Shared Hosting Support

Notices

Reply
 
Thread Tools
  #1  
Old 03-31-2004, 09:40 AM
local local is offline
Hatchling Croc
 
Join Date: Dec 2003
Location: Canada
Posts: 20
Default

I would like to know if the reseller server can get a different ip. The ip seems to be black listed and some of my clients are not able to get their emails sent and are being blocked via spam filters. Any feedback would be appriciated.
Reply With Quote
  #2  
Old 03-31-2004, 03:59 PM
jafler jafler is offline
Hatchling Croc
 
Join Date: Mar 2004
Posts: 5
Default

Many times when an IP is blocked due to spam, a whole IP block suffers, not just the individual address.

For instance:

You're on 216.81.240.122

Some ISP's may block 216.81.240.000 - 216.81.240.999 cuz of spam by someone on 216.81.240.122. I don't know why they do - but it happens. I don't think that all ISP's block with that much of a range, but some do (I think AOL?)

I'm getting it too, but it looks like I am only getting rejected by 1 ISP at the moment. In other words it most likely would not do a lot of good to get a new IP, you'd have to move to a server with a new block.
Reply With Quote
  #3  
Old 04-02-2004, 02:09 AM
sonic sonic is offline
Baby Croc
 
Join Date: Nov 2003
Posts: 96
Default

Quote:
Originally Posted by local
I would like to know if the reseller server can get a different ip. The ip seems to be black listed and some of my clients are not able to get their emails sent and are being blocked via spam filters. Any feedback would be appriciated.
Make sure you open a support ticket (email the support) and do it fast!
:roll:
Reply With Quote
  #4  
Old 04-02-2004, 08:39 PM
GatorBrent's Avatar
GatorBrent GatorBrent is offline
HostGator Staff
 
Join Date: Oct 2002
Location: houston, texas
Posts: 3,006
Default

What ip and where is it blacklisted?
__________________
Gators love marshmallows.
Reply With Quote
Reply

Bookmarks

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
As reseller: client wants to use Dreamweaver jonboy Pre-Sales Questions 3 03-20-2006 08:54 AM
Not so great CS on AIM bornagain Suggestions 12 11-22-2004 05:11 AM
[Open] Enom Domain Reseller Account pcincome Shared Hosting Support 4 05-22-2004 07:45 PM
[Open] Spam Assassin - Spam Box jbnova Pre-Sales Questions 3 05-11-2004 08:19 AM
yet another reseller question - re: domains thejoe Pre-Sales Questions 0 02-22-2004 05:23 PM

All times are GMT -5. The time now is 12:27 AM.