Registrar / DNS Problem Resolved!!! Carl V. Rocks!

[sensualgeekny]

I am not sure what some people expect but the service I have received from Host Gator over the past 5 years has been nothing but amazing.

It seems that several of registrars have changed something on the backend and it's affecting name servers, yes mines was affected. The result of this change -- the website can not be found no matter what browser was used. However, I knew the site was still there because I could see the page using pagewash.com.

Now while I had to call three times, I was more than confident the would come up with a solution, I just had to be patient. (Also third time's the charm lol.) When I told Carl V. my problem, he know exactly what the problem was and my client's site was viewable again in minutes.

Total down time for my client's site - 2 hours. For a matter this was totally out of their control, I think HostGator's team rebounded quickly.

Thank you Carl V. and thank you HostGator for amazing quality and service.

Happy and loyal client,
SensualGeekNY

[GatorJames]

I'm glad we could get everything straightened out for you. We appreciate your review and if there is anything further we can do for you please let us know.