question about "upgrade server" form

daabomb2002 · #1 09-24-2007, 10:57 PM

I am looking at the upgrade server form here:

http://www.hostgator.com/upgrade.php

What are all the "king", "copper", "silver", "gold" servers?

Where is an option to upgrade from a "baby" shared server to a "pro" dedicated server?

kmaw · #2 09-25-2007, 06:47 AM

You don't actually 'upgrade' per say

Go through and purchase a dedicated server -- mention you have a reseller account, then submit a ticket to support afterward to have your sites moved over once the dedicated is setup...

***GatorWesley*** · #3 09-25-2007, 04:05 PM

Quote:

Originally Posted by daabomb2002

I am looking at the upgrade server form here:

http://www.hostgator.com/upgrade.php

What are all the "king", "copper", "silver", "gold" servers?

Where is an option to upgrade from a "baby" shared server to a "pro" dedicated server?

King is an old plan that we had years ago that we no longer carry, but some customers still may have it.

Copper/Silver/Gold are all reseller plans.

Unfortunately you can't upgrade a shared or reseller account to a dedicated server. You would need to purchase it, request a transfer, then cancel the shared plan after the DNS was pointed to the new dedicated server.