Question about services

In your shared hosting plans it lists that forums are offered. Though in your cpanel demo I don't see anything that would install a php Forum. Do you offer this feature in cpanel? Did I just miss it?
Thanks

[Stef]

The demo doesn't show all the features.
Actually we offer phpBB2, Invisionboard and YaBBSE (through Fantastico).

Let us know if you have any further questions.

Stef.

I currently have a phpBB forum set up through my cpanel with my webhost. If I transfer my site to you, would my database and all forum info, posts, etc be transferred as well?

[Stef]

Yes, you can transfer your database and all forum data.
There are some things you have to keep in mind (like a different database prefix) that maybe will need to be changed after transferring.
You can check out this tutorial on moving your site from another host.

Stef.

That tutorial was helpful. I do have a home backup of my site, though it's a few weeks old and not current. I do not have a backup of my database and alias/filters. Though I cannot login to my cpanel to get them with my current host- that's one of the reasons I am moving from them because they messed up and are not renewing their cpanel licenses.
Is there a way for HostGator to transfer my entire site and all the above?
FTP wouldn't transfer my emails, databases, etc I don't think. I thought that on this site somewhere it says you can transfer my site and all the above, I then confirmed that with a rep at sales@hostgator.com

[GatorJustin]

If you are unable to retrieve a backup of your database via CPanel, we will also be unable to retrieve a backup of your database via CPanel. Does your current host offer shell/telnet access?

-Justin

Shell access, I believe, yes.

[AlphaWolf]

Hmm... I just looked at the move site tutorial and have to tell you that the instructions in it will NOT work. the reason is that "download home backup" does NOT download a home backup - it downloads an entire system backup. Attempting to restore it causes all kinds of problems and files being "misplaced". You need to download the backup, un-tar it on your home pc, tar up public_html and everything under that. THAT will be the file you need to use to restore.

An added comment - if you are backing up any MySQL databases be sure that you have disabled user access to them, (either through CHMOD'ing the application directory to 400 or via a shut off inside the application if it is available) Otherwise you may well end up with corrupted databases that do not restore.

Peace

Wolf

AlphaWolf,
How do I "un-tar" it on my home pc and "tar up public_html and everything under that"?
I can CHMOD my database through ftp correct? What directory do I do that to and how?
Thanks

Anyone else can answer as well...

Originally Posted by AlphaWolf

Hmm... I just looked at the move site tutorial and have to tell you that the instructions in it will NOT work. the reason is that "download home backup" does NOT download a home backup - it downloads an entire system backup. Attempting to restore it causes all kinds of problems and files being "misplaced". You need to download the backup, un-tar it on your home pc, tar up public_html and everything under that. THAT will be the file you need to use to restore.

An added comment - if you are backing up any MySQL databases be sure that you have disabled user access to them, (either through CHMOD'ing the application directory to 400 or via a shut off inside the application if it is available) Otherwise you may well end up with corrupted databases that do not restore.

Peace

Wolf

I have never had any of the problems you described using that tutorial or with Cpanel in general.

I will then do what the tutorial says to do.