Question about the forums

[don_RN]

Is the public forums the only forums available? I purchased a reseller account and registered for the forums yesterday, however, I still only see the public forums. I thought there were some forums that would be available once I purchased my account that would provide me with further information regarding my reseller account.

Thanks,
don_RN

[Nutter]

There are more. But it takes a while (like a day or so) to get the account set up. Or, at least it did for me.

[amartins]

If you have not yet send this info to get yourself correctly set-up.

http://forums.hostgator.com/showthread.php?t=2842

[don_RN]

I have sent the information

[don_RN]

Still can't access the other forums. Any suggestions?

[amartins]

I think emailing (justin@hostgator.com) or sending a PM to GatorJustin may help I think he handles this sort of thing.

[don_RN]

I have emailed him, but have yet to receive any kind of reply.


I must say, that I'm becoming a bit frustrated.

[Stef]

Hi don_rn,

I will try to find out.

Thanks for your patience,
Stef.

[don_RN]

Thank you.

It appears to be fixed now.

Hmm, I have the same problem. I signed up over two days ago for the forums, after joining hostgator as a reseller and still don't have access to anything other than the few that are general.

[FatalError]

I have the same problem too - still waiting for my final activation email

[don_RN]

It took almost a week for mine to come through. I finally emailed support and it was fixed shortly after that.

[circpros]

Yea, guys (and Nora - that's my wife's name!)..... I think activating the forum signups (and patrolling the forums in general) are very low on the priority list. They are basically a tool for resellers to commiserate, self help, and occasionally vent..... It took about a week when I signed up too, and I got a little impatient. Don's advice is relevant here, and in general when you need help. The forums are okay, but will not get a quick response. If you need it done quickly, get a help ticket.

Cheers, and welcome!