Question about 2 scripts

[kur1j]

Saw the comment in the TOS about not allowing anything about IRC. Didn't figure it was against the TOS but decided to ask anyways about the two scripts.

Live Chat said both scripts were against the TOS. But while looking around the forums saw this post.

http://forums.hostgator.com/showpost...17&postcount=4

So is http://www.pjirc.com/main.php and http://cgiirc.org/ against the TOS or not?

[gwyneth]

Originally Posted by kur1j

Saw the comment in the TOS about not allowing anything about IRC. Didn't figure it was against the TOS but decided to ask anyways about the two scripts.

Live Chat said both scripts were against the TOS. But while looking around the forums saw this post.

http://forums.hostgator.com/showpost...17&postcount=4

So is http://www.pjirc.com/main.php and http://cgiirc.org/ against the TOS or not?

Um, exactly what part of 'against the TOS' are you having trouble understanding?

The TOS says no IRC.

Live Chat said the two IRC scripts you asked about were against the TOS.

Perhaps an email enquiry to support or abuse could explain it (we're just the users here--a wild guess is that 'against the TOS' means you can't do it).

[quietFinn]

Originally Posted by kur1j

So is http://www.pjirc.com/main.php and http://cgiirc.org/ against the TOS or not?

They are against the TOS, no doubt.

[kur1j]

Originally Posted by gwyneth

Um, exactly what part of 'against the TOS' are you having trouble understanding?

The TOS says no IRC.

Live Chat said the two IRC scripts you asked about were against the TOS.

Perhaps an email enquiry to support or abuse could explain it (we're just the users here--a wild guess is that 'against the TOS' means you can't do it).

Ok clearly you didn't read anything I wrote in my first post and of course didn't bother reading anything in the links I posted. Didn't think I would have to spell it out for people but I guess I am.

The Online Chat help says it can't be run but this ticket that was replied to says it is ok to run. Meaning the online Chat contradicts what the support ticket says.

----- Original Message -----
From: "HostGator Support" <support@hostgator.com>
To: <xxxxx@bocca.adm.br>
Sent: Tuesday, October 24, 2006 12:08 AM
Subject: [#QAN-366279]: phpMyChat

> Dagny,
>
> As per our terms of service we do not allow chat servers on our hardware.
> Scripts like digichat, phpmychat and others are not allowed whereas pjIRC doesn't actually run on the servers so it's allowed.
>
> Let me know if you have any further questions or concerns.
> Dave M.
> Hostgator Customer Support
>
> Ticket Details
> ===================
> Ticket ID: QAN-366279
> Department: Support
> Status: On Hold

So now after READING the material presented, what am I supposed to believe?

[quietFinn]

Originally Posted by kur1j

[/indent]So now after READING the material presented, what am I supposed to believe?

Oh yes, pjirc is a Java applet, so probably it is allowed then.

Anyway, if you want to get official answers this is not necessarily the right place to ask, you should open a support ticket instead. This is a peer support forum and mostly you get answers from other customers. HG support staff do answer here also sometimes, but you can't count on that.

[gwyneth]

Originally Posted by kur1j

Ok clearly you didn't read anything I wrote in my first post and of course didn't bother reading anything in the links I posted. Didn't think I would have to spell it out for people but I guess I am.

The Online Chat help says it can't be run but this ticket that was replied to says it is ok to run. Meaning the online Chat contradicts what the support ticket says.

Wrong assumption. Despite the fact that the HG link was a seemingly random single post from an unknown thread (thus providing no context or resolution), I read it twice, then edited my post after finally discovering that one of your scripts was mentioned (difficult to tell with the raw HTML code that was interspersed).

You could have phrased your inquiry here more clearly, explaining that your HG link was a support ticket that seems to OK one of the scripts you are considering.

That said, this forum is where users share information, as quietFinn said, and the post that started this thread sounded like you were looking for official approval or a loophole.

Sorry to sound grouchy. Good luck.

[esl]

Originally Posted by kur1j

Ok clearly you didn't read anything I wrote in my first post and of course didn't bother reading anything in the links I posted. Didn't think I would have to spell it out for people but I guess I am.

The Online Chat help says it can't be run but this ticket that was replied to says it is ok to run. Meaning the online Chat contradicts what the support ticket says.


[/indent]So now after READING the material presented, what am I supposed to believe?

First of all we are VOLUNTERS. Peer support members DO NOT get paid and there for have ZERO obligations to READ and try to HELP YOU resolve your issues.

Now- addressing your question:

Regardless of what support said, this is the Terms of Service. Here is a clause under the “User may not:” section about IRC:

http://www.hostgator.com/tos.shtml
"d) Run any software that interfaces with an IRC (Internet Relay Chat) network."

You should request written clarification in the legal documents and/or Terms of Service to prevent service disruption due to miscommunication in the future.