Problems in Hummer?

salvor · #1 02-07-2007, 08:40 PM

It appears that Hummer is down.

Any comments?

Hugo

Maven · #2 02-07-2007, 08:55 PM

Down for me too.. can get to my WHM panel though. Appears as though it's httpd that's dead.

MikeC · #3 02-07-2007, 09:19 PM

Support responded to my ticket at 20:55:04 -0600 that 'HTTP services had been restarted'.

Maven · #4 02-08-2007, 12:38 AM

Seems as though it's down again

MikeC · #5 02-08-2007, 12:55 AM

Yep, since my previous ticket had not yet been closed, I sent a followup back on it. Still I'd recommend anyone else that's being impacted to also open a support ticket..... we'll in the time it took to write the previous words it came back up (although cPanel is still reporting "httpd (1.3.37 (Unix))" in a failed state...

Maven · #6 02-08-2007, 01:07 AM

I contacted Live Support Chat when it died again, they said they already had a tech on it. It did come back up right after that, but now it's down again.

Hopefully they can get it figured out soon.

MikeC · #7 02-08-2007, 01:20 AM

If the 'department' on my trouble ticket is any indication, 'level 2' now has it in their queue...but that was as HG was responding it was back up and I was acknowledging that and then it went down again..... can you say yo-yo.....

MikeC · #8 02-08-2007, 01:35 AM

.... and we're up again. HG support found a broken SSL installation that hosed Apache they have now fixed it.

Maven · #9 02-08-2007, 01:41 AM

Thanks for the update.. glad to know they found something.

Cheers

MikeC · #10 02-08-2007, 01:43 AM

AND they shared enough of the details to satisfy this techi.

ds0709 · #11 02-09-2007, 11:17 AM

I think its down again, I also noticed I must have just been moved over to it as I was not seeing hummer before. I want my old server back!!

Maven · #12 02-09-2007, 11:37 AM

It's been fine since the problem was solved, hasn't been down today at all that I know of.