PHP5/SQL5 Upgrades

[regentronique]

Originally Posted by whatrevolution

Thanks, Patrick. That does clear that one up significantly.

That is why I bristled so much at the way this thread was turning. Particularly the "professionalism" cheap shots.

*shrug*

When the correct admin to answer calum's question has time, could we please get enough detail on that automated process, so that the worry can go away?

My idea, above, is just an educated guess, which I trust HostGator to do even better than. I only offer it as an example of how an "automated update" can be safe in this case, since most of the worry is comming from your customers who really don't know how you do what you do.

Good job, people.

You do not seem to know much about professionnalism...

From what we can see from your profile : "Join Date: 02-13-2008" you are quite new here and act like if you were in partnership with HostGator for years! Commenting almost every sentences of every post for days now.

Do you have at least 10 years of experiences owning a business and working with professionnals to have a sufficient background to comment on professionnalism? Have you evaluated all levels and divisions of HostGator services for months before posting your results and commenting others? If not, how could you call other members comments "cheap shots"?

This is quite insulting from a new commers with unknown background. For myself, i started my own business in 1978 and am a high technology consultant and conceptor. I must work with many professionals of different companies, mostly when i create a new prototype. I know a little bit on the subject.

Katsmeow comment was right from my point of vue, it "would have been more professional" if HostGator would have done it the PROPER way at the first step. Any experienced people would easily agree to this. Do you also consider HostGator to be very professional to have put in place a quite defective new ticket system for two weeks now and asking to the users of this forum to help in testing it and tell if they can login after many modifications and even without importing their old tickets. Read the threads about "Blank login pages", i already reported about truncated and missing ticket information and other bugs with no feeback from it. For myself i would be ashamed to know that one of my employe would have done that, tarnishing my company name and reputation doing it. When HostGator do something good it is ok to mention it, the same must occur for the bad things...

Like slapshotw wrote to you in another thread, "calm down"!

Even if many of your comments are constructive, many others are placing words in the mouth of HostGator staff and other members of this forum. At some point you turn a thread into something different from its main intent like if it was yours...

My main advice is that you participate to the thread with constructive and helpfull elements, do not try to control it or start a new thread if you want to control it...

Consider this a friendly advice, to help you to be in a more constructive state here. I just hope you are mature enough to understand, because i do not know your age. I also hope that you will not gangup with the forum bullies here and that your energy and drive would be directed in a positive and constructive way.

[calum]

Originally Posted by regentronique

You do not seem to know much about professionnalism...

From what we can see from your profile : "Join Date: 02-13-2008" you are quite new here and act like if you were in partnership with HostGator for years! Commenting almost every sentences of every post for days now.

Do you have at least 10 years of experiences owning a business and working with professionnals to have a sufficient background to comment on professionnalism? Have you evaluated all levels and divisions of HostGator services for months before posting your results and commenting others? If not, how could you call other members comments "cheap shots"?

This is quite insulting from a new commers with unknown background. For myself, i started my own business in 1978 and am a high technology consultant and conceptor. I must work with many professionals of different companies, mostly when i create a new prototype. I know a little bit on the subject.

Katsmeow comment was right from my point of vue, it "would have been more professional" if HostGator would have done it the PROPER way at the first step. Any experienced people would easily agree to this. Do you also consider HostGator to be very professional to have put in place a quite defective new ticket system for two weeks now and asking to the users of this forum to help in testing it and tell if they can login after many modifications and even without importing their old tickets. Read the threads about "Blank login pages", i already reported about truncated and missing ticket information and other bugs with no feeback from it. For myself i would be ashamed to know that one of my employe would have done that, tarnishing my company name and reputation doing it. When HostGator do something good it is ok to mention it, the same must occur for the bad things...

Like slapshotw wrote to you in another thread, "calm down"!

Even if many of your comments are constructive, many others are placing words in the mouth of HostGator staff and other members of this forum. At some point you turn a thread into something different from its main intent like if it was yours...

My main advice is that you participate to the thread with constructive and helpfull elements, do not try to control it or start a new thread if you want to control it...

Consider this a friendly advice, to help you to be in a more constructive state here. I just hope you are mature enough to understand, because i do not know your age. I also hope that you will not gangup with the forum bullies here and that your energy and drive would be directed in a positive and constructive way.

You just owned him.

[whatrevolution]

There is no owning on the internet. Owning is for orcs and trolls.

There are opinions. Then there is study.

Other than that, I've said more than my share, and you can have your thread back. Just don't push your admin around as if you own them.

And read books.

[SnapDaddy]

I'm trying to opt-out, but don't see my server name on the opt-out drop-down list?

I'm on a semi-dedicated server with a dedicated IP. The name I have is server33.minidedicated.com, which again is not on the list.

If someone from HG (or anyone else) could please let me know which name I should look for in the drop-down list on the opt-out page.

Thank you!

[calum]

Originally Posted by whatrevolution

There is no owning on the internet. Owning is for orcs and trolls.

There are opinions. Then there is study.

Other than that, I've said more than my share, and you can have your thread back. Just don't push your admin around as if you own them.

And read books.

Yeah I know, it was just a joke.

[whatrevolution]

Originally Posted by SnapDaddy

I'm on a semi-dedicated server

The first sentence of the second post of this thread:

Originally Posted by GatorPatrick

Gator Clients,

These upgrades are only going to be on Shared and Reseller servers. For Dedicated users, wanting to be upgraded to PHP5/MySQL5 please email support@hostgator.com requesting this to be completed.

[SnapDaddy]

Thanks, I did read that early on, but was told by HG that semi-dedicated will be treated as shared! So they will be upgraded as well.

I still need the server name that is on the opt-out list that cross references with server33.minidedicated.com, if there is one!

[whatrevolution]

Originally Posted by SnapDaddy

but was told by HG that semi-dedicated will be treated as shared! So they will be upgraded as well.

I'm sorry that I didn't look for that before responding. I just ran a word search on all pages of this thread, and found what you were talking about.

Originally Posted by slapshotw

SnapDaddy,

As semi-dedicated are essentially just larger shared plans, then yes, you'll likely be upgraded.

-Matt

I've seen slapshotw digress from his point on other threads, stating that he isn't actually involved in these things, so to trust the "Gator" postings over his. So, considering that, note what GatorDaveC said before that, and remember that GatorDaveC is the one actually working on these upgrades.

Originally Posted by GatorDaveC

These upgrades are only going to be on Shared and Reseller servers. For Dedicated users, upgrading to PHP5/MySQL5 is completely optional.

Yet, this does NOT directly reference semi-dedicated, so I agree with you that you still need a direct answer from the source. support@hostgator.com is where I would send you, and ask that you post your findings!

[godshah]

Thank you very for updating the servers i really needed that upgrade cause some of my scripts don't work at moment because of not current versions installed. Thank you

[quietFinn]

Originally Posted by whatrevolution

Yet, this does NOT directly reference semi-dedicated, so I agree with you that you still need a direct answer from the source. support@hostgator.com is where I would send you, and ask that you post your findings!

If you are in a semi-dedicated account the server you are in will be upgraded, there is no question about that.

[slapshotw]

Semi-Dedicated servers are not dedicated servers. They are shared servers. The name "semi-dedicated" is a misnomer that just means you get more resources than typical shared clients.

Edit: however, as always, I don't work for Hostgator.

[SnapDaddy]

Well,

I didn't get the reply I was hoping for from HG support. At least I was told that server33.minidedicated.com is my server name, but support never addressed why it is NOT on the opt-out list???

Is there anyone else that is wishing to opt-out, but can't find their server name on the opt-out list???

Thanks

[MadCat]

I have a suggestion to HG

I have a few sites hosted on HG and as everyone I'm concerned about the planned upgrade. My sites use lots of modified Multilingual versions of common scripts (+our own scripts) I am concern that the automatic fix may detect these scripts and break by replacing with English version or something else...

I don't think Opting-Out is a good solution, as it works now. Why do i need to struggle and bug the HG support later for something that could be possibly auto-fixed ?

So my suggestion would be to *not* ignore the opted-out accounts and still process them with the auto-fix but in read-only & log mode. Then provide the owners with a list of fixes or files to be replaced that was generated during the scanning. This way everyone will be able to preview the changes made to their accounts and apply them manually or just use as a reference for their manual fixing.

Suggestion #2: Is to make some sort of Preview & Confirm procedure to all other users as well. Although this might be more difficult to implement ( But would be Great !)

* Also I think that providing users with a list of files fixed is a good idea.
* As well as leaving a backup copies of modified/replaced files.
* Please do not use common extensions like .old & .bak because we have lots of such files (after our modifications) and they may be replaced...

[SnapDaddy]

So...according to Matthew F. with HG support, the mini-dedicated servers will NOT be upgraded at this time!

[regentronique]

Originally Posted by MadCat

I have a suggestion to HG

I have a few sites hosted on HG and as everyone I'm concerned about the planned upgrade. My sites use lots of modified Multilingual versions of common scripts (+our own scripts) I am concern that the automatic fix may detect these scripts and break by replacing with English version or something else...

I don't think Opting-Out is a good solution, as it works now. Why do i need to struggle and bug the HG support later for something that could be possibly auto-fixed ?

So my suggestion would be to *not* ignore the opted-out accounts and still process them with the auto-fix but in read-only & log mode. Then provide the owners with a list of fixes or files to be replaced that was generated during the scanning. This way everyone will be able to preview the changes made to their accounts and apply them manually or just use as a reference for their manual fixing.

Suggestion #2: Is to make some sort of Preview & Confirm procedure to all other users as well. Although this might be more difficult to implement ( But would be Great !)

* Also I think that providing users with a list of files fixed is a good idea.
* As well as leaving a backup copies of modified/replaced files.
* Please do not use common extensions like .old & .bak because we have lots of such files (after our modifications) and they may be replaced...

A very logical and intelligent suggestion, i did a similar one here http://forums.hostgator.com/showpost.php?p=102678&postcount=186 .

We also have multilingual modified scripts ourself, plus personnally enhanced scripts like added features WHMAP and multisites Drupal. Any attempt from automated scripts to alter those scripts could be quite destructive.

But i do not think that DaveC or anyone else from HostGator will take the time to develop a good transition script like that, even if this is not a very long and difficult task to do...

Would be interresting to read some feedback from DaveC on this!

[quietFinn]

Originally Posted by SnapDaddy

So...according to Matthew F. with HG support, the mini-dedicated servers will NOT be upgraded at this time!

What is a mini-dedicated server?

[gtgeorge]

Originally Posted by quietFinn

What is a mini-dedicated server?

I believe he is going by his hostname being server33.minidedicated.com.

[quietFinn]

Originally Posted by gtgeorge

I believe he is going by his hostname being server33.minidedicated.com.

Domain minidedicated.com is owned by Brent Oxley.
It's just that I have neved heard about mini-dedicated servers

[elbuzzard]

This is great! I only wish I didn't have to wait until March 8 for this to start...

Thanks got upgrading.

[whatrevolution]

Originally Posted by quietFinn

Domain minidedicated.com is owned by Brent Oxley.
It's just that I have neved heard about mini-dedicated servers

Mentioned earlier, it's the "Semi-Dedicated" plan in question, and Brent, et. al., named that particular domain "minidedicated".

[Birmingham]

Originally Posted by Jordanlw

Do a reverse DNS lookup on your servers IP at http://remote.12dt.com/
The server is GatorXXX.hostgator.com

thanks. now i know what my server is.

it really should have been easier tho - considering the forced changes to my scripts if i didn't know my server's name

[whatrevolution]

Originally Posted by Birmingham

it really should have been easier tho

Yeah, they could just tell you in cPanel. But where is the fun in that?

Windows method:
Getting your server's internal domain name.

You usually do not have to go hit some random website, look at their ads (heh heh), and feed the data-mines, just to get information the systems are designed to share.

[Sam]

Originally Posted by whatrevolution

Yeah, they could just tell you in cPanel. But where is the fun in that?

It does tell you in cpanel

Look for 'Server Name'

[whatrevolution]

Originally Posted by Sam

It does tell you in cpanel

Look for 'Server Name'

I looked. I think there's something one of us is over looking.

Mine does not obviously state "Server Name".

I let CTRL+F do the looking.

[Sam]

Originally Posted by whatrevolution

I looked. I think there's something one of us is over looking.

Mine does not obviously state "Server Name".

I didn't look, I let CTRL+F do the looking.

I forgot to say, it is only in the X3 Skin