PHP memory limit of 8MB?

[veryeasyweb]

I signed up for Baby yesterday and I am in progress of moving my files from my old website to HG.

I have a personal family website that use DRUPAL with GALLERY2.
Gallery2 recommends at least 16MB or more of PHP memory Limit yet HG put a cap on 8MB.

I created a support ticket Ticket # GYU-486339 and was told that HG can up to limit to 10MB and that is as high HG can go.

right now, my Gallery2 is not working properly and everytime i tried to do something, it gave me Fatal error with saying Allowed memory size exhausted tried to allocate more byte.

do anybody use Gallery2 at Hostgator? After all Gallery2 is the most famous photo album organizer...
Is there any work around? or do i have to leave HG after just 2 days?
Kichul.

[slapshotw]

If you upgrade to a larger account will they raise this limit for you?

[Serra]

Only to semi-dedicated or dedicated. That is a MUCH larger account.

[cjnoyes]

Originally Posted by veryeasyweb

I signed up for Baby yesterday and I am in progress of moving my files from my old website to HG.

I have a personal family website that use DRUPAL with GALLERY2.
Gallery2 recommends at least 16MB or more of PHP memory Limit yet HG put a cap on 8MB.

I created a support ticket Ticket # GYU-486339 and was told that HG can up to limit to 10MB and that is as high HG can go.

right now, my Gallery2 is not working properly and everytime i tried to do something, it gave me Fatal error with saying Allowed memory size exhausted tried to allocate more byte.

do anybody use Gallery2 at Hostgator? After all Gallery2 is the most famous photo album organizer...
Is there any work around? or do i have to leave HG after just 2 days?
Kichul.

could you use gallery 1.x or are there other similar products you could use. Something that uses that much memory isn't designed very efficiently.

We do indeed allow php memory to be set to 16megs i have responded to your ticket and changed this for you.

8M is too small. 16M is the minium requirement of many scripts, e.g. vBulletin, phpBB, Joomla etc.

Recommend configuration is 64M.

[kmaw]

This is an old thread... I believe this is now 40MB...

[quietFinn]

Originally Posted by kmaw

This is an old thread... I believe this is now 40MB...

http://support.hostgator.com/index.p...barticleid=203

[kmaw]

Good work fin... pretty cool, I haven't seen that in the KB before... handy for shared users....

Im getting the same confused answer from Host gator support..
Heres a my transcript of chat and ticket support.

First I get a mail saying that I can increase it, Then when I asked how to go about doing that I get a reply from nathalie saying "u cant do that"

I followed the Knowledgebase article and this post above and would like to know how to go about doing this.

Can u please help Alex?
regards,
Clyde

my transcript below.
--------------------------------------------------------------------

(from clyde)
Hi,

I really dont get this... if php info is clearly showing me that memory allocated to php is 8mb and im getting a
Php Memory exhausted error which shows it at around the 8 mb limit, how can it be that you say its set at 40 mb?

Check the php info here again at my site www.*********.com/info.php

Can I please be given a better explaination that what ive got so far from the transcript below?

Thanking you,
Clyde



On 9/26/07, HostGator Support <support@hostgator.com> wrote:
Hello

The memory limit cannot be adjusted by you, but the server already ahas this set to:

memory_limit = 40M





Nathalie V.

Hostgator Support
http://support.hostgator.com


Ticket Details
===================
Ticket ID: ELB-360116
Department: Support
Status: On Hold

*****************>>>> earlier....

On 9/26/07, HostGator Support <support@hostgator.com> wrote:
Hello,


The domain ***********.com is located on the server gator284.hostgator.com .

You may update the memory limits and other settings in your php.ini file up to the system maximums.

Please see:
http://support.hostgator.com/index.p...barticleid=203

for the maximum values that you can set for each user-changeable setting. If you need anything else, please let us know.

Thank you,
Troy B.
Hostgator Support
www.Hostgator.com

Ticket Details
===================
Ticket ID: ELB-360116
Department: Support
Status: On Hold

issue resolved very quickly by hostgator.

Its a pleasant start for me.
Good to be with hostgator