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  #1  
Old 03-18-2005, 12:07 PM
Unregistered
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Default over bandwidth

On a reseller account, what happens if bandwidth hits it's limit in a month. Will all my sold accounts stop working? Will I be charged extra?
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  #2  
Old 03-18-2005, 04:45 PM
digilines digilines is offline
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Default Re: over bandwidth

Not sure but I do know an account will get an email notification. About 2 emails per day are sent when the account reaches 80 percent of its bandwidth.
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  #3  
Old 03-19-2005, 06:32 AM
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amartins amartins is offline
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Join Date: Dec 2003
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Default Re: over bandwidth

Quote:
Originally Posted by Unregistered
On a reseller account, what happens if bandwidth hits it's limit in a month. Will all my sold accounts stop working? Will I be charged extra?
Depends on what you mean:

The bandwidth quota is set by you, the reseller, per (resold) account so only the individual customer/domain/resold account going over the limit would be suspended until the end of the calender month.

In keeping with this you, as a reseller, could allocate the extra bandwidth (if you have any to spare) to that customer for a charge or not, that is up to you.

If o the other hand you mean runinng out of all your bandwidth (on all your resold accounts) and have no spare capacity left over (that's tough to do) the only step is to upgrade your account to the next reseller level or a dedicated server.

I have only had this happen to me once in over a year here what a user was "farked" and "/.'ed" but I just allocated extra bandwidth for him with a custom package in whm he was actually never suspended because the warning emails came in time. I charged him extra for that month and then put him back in his normal package.

HTH.

Antonio
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  #4  
Old 03-21-2005, 11:19 AM
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Default update over bandwidth

Thanks to those that responded. I was actually refering to what happens when my account uses up the 50 GB (small reseller). And was wondering what hostgator would do to my reseller acount. I know it would probably never happen, I just wanted to know.
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