OUTAGE: mercedes (67.19.161.34)

[vizualeyez]

still nothing on username local. Can you please look into it asap and get it restored. It was restored sat, then sunday morn as well. Now nothing.

Thanks
Chad

[BGE]

Hi Tim (or any level 3 support):

I am still waiting on Ticket #BZD-960463 for advanta-inc.

The site is no longer in my WHM or Cpanel controls which means it was deleted during the crash. But someone helped to put the files on the web.

I can access the webmail but there are no mails there. Please give me an answer... could you help to restore original files (including all emails)?

Or do I have to re-set up the site again in WHM?

Thx again!!!

[Nigel.Rogers]

username: billings not restored and no permissions for access.

Thanks N